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Sales and Service Associate

24 Hour Fitness

Employment Type Full‑Time Location 9906 Mission Gorge, Santee, CA 92071 Job Summary This role focuses on welcoming new members and guiding them through the start of their fitness journey. The position requires building genuine, trust‑based relationships by actively listening to members' goals, understanding their unique needs, and recommending personalized solutions that support their overall fitness success. Essential Duties & Responsibilities Develop first‑name relationships with members, answer questions, resolve concerns, and connect members and guests with appropriate resources. Help maintain a clean, well‑maintained, and safe gym for all members and guests. Deliver an outstanding sales and service experience, ensuring a welcoming, informative, and inclusive visit that inspires members to pursue their fitness goals. Support an exceptional new member onboarding experience, providing a friendly greeting/check‑in and prompt attention to their needs to foster belonging. Qualifications Demonstrate authenticity, sincerity, and open‑mindedness, acting with integrity. Self‑motivated, passionate about helping others, and genuinely interested in learning and personal growth. Strive to excel and consistently meet or exceed goals with a positive, can‑do attitude. Embrace challenges and view setbacks as opportunities to learn and grow. Possess a strong service mentality and a desire to deliver exceptional member experiences. Minimum of 1 year of experience in retail or fitness sales. CPR and AED certification required within 60 days of employment. Availability Full‑time with flexible availability across weekdays, weekends, and holidays. Travel Requirement Minimum travel may be required for training purposes and lead generation. Variable Compensation Team members in this role are eligible to participate in the company’s Fitness Sales and Membership Sales Commission Plans, which reward exceptional service and incentivize success. Benefits Benefits include paid time off, medical and dental coverage, 401(k) with match (for qualifying positions), a free gym membership, and discounts on products and personal training. Additional company‑paid benefits such as group life and accident insurance are also provided. Dependent eligibility and supplementary vacation accruals apply per company policy. #J-18808-Ljbffr

Vacancy posted 4 days ago
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