Associate Global Forwarding Agent

Job Description

Title : Associate Global Forwarding Agent

Location : Southfield, MI

Job Type : Contract (3 months)

Compensation : $21

Industry: Transportation & Logistics


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About the Role
Our client is a global leader in logistics and supply chain solutions, helping businesses move goods efficiently across international markets. On their behalf, we are seeking an Associate Global Forwarding Agent to support international freight forwarding operations and ensure the smooth movement of shipments from origin to destination.
This position is an excellent opportunity for individuals interested in building a career in global logistics, transportation, and supply chain management. The successful candidate will work closely with customers, carriers, international partners, and internal teams to coordinate shipments, maintain data accuracy, and deliver exceptional customer service. Job Description
As an Associate Global Forwarding Agent, you will support the end-to-end coordination of international shipments while ensuring compliance with customer requirements and operational procedures.

Key Responsibilities:

• Develop an understanding of international shipping processes, documentation, and terminology from purchase order issuance through final cargo delivery.
• Apply foundational industry knowledge to respond to customer inquiries and support shipment-related requests.
• Coordinate and execute shipment activities in accordance with customer standard operating procedures (SOPs).
• Maintain a high level of data accuracy throughout the shipment lifecycle, including shipment details, Incoterms, routing information, schedules, documentation, and delivery milestones.
• Prepare and deliver customer quotations of low to moderate complexity while developing an understanding of pricing structures and transportation costs.
• Communicate effectively with customers, international offices, agents, carriers, and third-party vendors to ensure timely shipment execution.
• Build and maintain positive working relationships with internal and external stakeholders.
• Collaborate with cross-functional teams and leverage internal resources to resolve operational challenges and meet customer expectations.
• Ensure customer SOPs are consistently followed and operational requirements are met.
• Support additional logistics, transportation, and administrative activities as assigned.

Qualifications

Required Qualifications

• High school diploma or GED.
• Basic proficiency with Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.
• Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.
• Ability to communicate professionally with customers, vendors, and internal teams.
• Attention to detail and commitment to maintaining accurate shipment data.

Preferred Qualifications

• Associate's degree or Bachelor's degree from an accredited college or university.
• Previous experience or educational background in logistics, supply chain, transportation, international business, or a related field.
• Strong communication, prioritization, and multitasking abilities.
• Demonstrated critical thinking and problem-solving skills.
• Ability to adapt to changing priorities, customer needs, and operational requirements.
• Commitment to working in a diverse, collaborative, and inclusive environment.

Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family's needs. For details, please review the DAHL Benefits Summary: How to Apply
Take the first step on your new career path!To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps! Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
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Dahl Consulting is proud to offer a comprehensive benefits package to eligible contract employees that will allow you to choose the best coverage to meet your family's needs. For details, please review our Benefits Summary:


Dahl Consulting is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics.


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