IT Project Manager - Healthcare System Implementation

Job description:

Role

IT Project Manager – Healthcare Systems Implementation

Location

Pittsburgh, PA (Hybrid Preferred; Remote Considered)

Employment Type

Full-Time Contract

Contract Duration

Approximately 6–7 Months, with Potential for Extension

Start Date

ASAP

Target Go-Live

May 1, 2027 (Subject to Confirmation)

Industry

Healthcare / Organ Procurement / Transplant Services

Position Overview

KORE1, a nationwide provider of staffing and recruiting solutions, is seeking an experienced IT Project Manager – Healthcare Systems Implementation to lead internal project coordination and organizational readiness for a major donor management system replacement.

• Our client is a healthcare organization operating in the organ procurement and transplant services industry, coordinating critical activities between donor hospitals, transplant centers, and other healthcare partners.
• The organization is replacing its existing donor management platform with a new, enterprise-wide clinical and operational system that supports donor referrals, evaluation, allocation, recovery coordination, tissue processing, transportation, and related workflows.
• This is a mission-critical, 24/7 operational environment where system reliability, accurate data, coordinated workflows, and uninterrupted service are essential.
• The Project Manager will serve as the primary internal project lead, working closely with the software vendor, executive leadership, clinical stakeholders, IT teams, and approximately 60 internal project participants to ensure a successful implementation.
• While the software vendor will lead its platform implementation and provide configuration guidance, the Project Manager will own the organization's internal readiness, cross-functional coordination, project governance, and transition planning.
• This position requires a hands-on, highly organized project manager who can manage complex healthcare technology initiatives, coordinate stakeholders with competing operational responsibilities, and drive accountability throughout implementation and go-live.

Key Responsibilities

Project Management & Implementation Leadership

• Own and maintain the internal implementation project plan, timeline, milestones, dependencies, risk register, and deliverables using Monday.com.
• Lead project coordination for the replacement of a mission-critical donor management system supporting continuous healthcare operations.
• Manage internal implementation activities, ensuring that business, clinical, technical, and operational teams are prepared for each phase of the project.
• Coordinate project schedules, working sessions, deliverables, and resource availability across multiple departments.
• Identify project risks, dependencies, resource constraints, and potential delays, proactively escalating issues and developing mitigation plans.
• Facilitate project status meetings, track action items, and provide regular executive-level reporting to the project steering committee.
• Maintain accountability for project milestones, deliverables, and decisions across internal teams and external partners.

Vendor Management & Technical Coordination

• Serve as the primary day-to-day project management counterpart to the software implementation vendor.
• Coordinate vendor-led implementation activities with internal IT, clinical, operational, and business teams.
• Track vendor deliverables, configuration requirements, project dependencies, and implementation timelines.
• Coordinate third-party system integrations and ensure internal technical resources are aligned with vendor requirements.
• Support data conversion planning, migration validation, system testing, and issue resolution.
• Coordinate specialized system configurations and document organization-specific workflows and requirements.
• Ensure internal and vendor teams remain aligned on implementation milestones, responsibilities, and outstanding issues.

Clinical Workflow & Operational Readiness

• Work closely with clinical leadership, operational managers, business analysts, and departmental representatives to assess existing processes and prepare for the new system.
• Coordinate workflow redesign, standard operating procedure (SOP) updates, and process documentation.
• Support efforts to eliminate paper-based workflows and transition manual processes into the new system where appropriate.
• Organize and facilitate configuration workshops and cross-functional working sessions involving clinical, technical, and operational stakeholders.
• Coordinate input and decisions from approximately 60 internal project participants while accommodating their ongoing operational responsibilities.
• Ensure departments understand their implementation responsibilities, upcoming milestones, and required deliverables.
• Support organizational change management, communication, and adoption of new processes and technology.
• Identify processes and technologies that will be retired during the migration.

Testing, Training & Go-Live Readiness

• Develop and coordinate internal testing schedules, user acceptance testing (UAT), issue tracking, and readiness assessments.
• Coordinate end-user training schedules, training resources, and departmental participation in partnership with the software vendor and internal leadership.
• Lead internal go-live readiness planning, including cutover activities, stakeholder communications, contingency planning, and operational coordination.
• Support a phased operational transition in which new referrals are entered into the new platform beginning at go-live, while existing cases continue to be completed in the legacy system.
• Ensure the transition minimizes operational disruption and maintains continuity of critical donor and transplant services.
• Coordinate go-live support, issue escalation, and post-implementation stabilization.
• Monitor outstanding issues, operational adoption, and process improvements during the post-go-live support period.

Required Qualifications

• Proven experience managing complex healthcare IT or clinical/operational system implementations, including system migration, testing, training, and go-live cutover.
• Demonstrated experience managing the customer or internal organization side of a vendor-led software implementation.
• Experience implementing or replacing mission-critical systems in a 24/7 healthcare or similarly regulated operational environment.
• Strong understanding of healthcare workflows, operational dependencies, and the importance of maintaining uninterrupted service during technology transitions.
• Experience coordinating system integrations, data migration validation, configuration activities, and cross-functional implementation workstreams.
• Strong project management capabilities, including project planning, risk management, issue tracking, dependency management, and executive reporting.
• Experience leading large, cross-functional project teams involving IT, clinical, operational, and executive stakeholders.
• Familiarity with HIPAA requirements and healthcare data privacy and security considerations.
• Experience coordinating user acceptance testing, training, organizational change management, and post-go-live stabilization.
• Strong vendor management skills, including the ability to establish accountability, manage deliverables, and resolve project challenges.
• Excellent communication, organizational, problem-solving, and stakeholder management skills.
• Ability to work independently, drive decisions, and maintain project momentum in a fast-paced environment with competing priorities.
• Experience using project management platforms such as Monday.com, Microsoft Project, Smartsheet, or similar tools.

Preferred Qualifications

• Experience working with an Organ Procurement Organization (OPO) or within the organ donation, transplant, tissue recovery, or blood/tissue services industry.
• Hands-on experience implementing or supporting donor management systems, particularly platforms used by organ procurement and transplant organizations.
• Experience with InVita iTransplant or LifeLogics donor management systems.
• Experience managing a transition between donor management platforms, including legacy system coexistence and operational cutover.
• Familiarity with donor referral management, donor coordination, organ allocation, recovery logistics, tissue processing, and transportation workflows.
• Experience coordinating multiple third-party integrations within specialized healthcare environments.
• Experience supporting workflow modernization, process standardization, or digital transformation initiatives.
• Project Management Professional (PMP) certification.
• Previous experience supporting large-scale healthcare technology implementations with executive steering committee oversight.

Ideal Candidate Profile

The ideal candidate is an experienced healthcare technology project manager who understands that successful implementations require more than software configuration.

This individual should be comfortable taking ownership of the organization's internal project responsibilities, coordinating a large number of stakeholders, and ensuring clinical and operational teams are fully prepared for the transition.

Candidates with direct organ procurement or donor management system experience are especially desirable, as this background can significantly reduce the learning curve and improve implementation effectiveness.

The successful candidate will be proactive, adaptable, highly collaborative, and capable of driving project progress while working with clinical and operational professionals whose primary responsibilities must continue uninterrupted.

Work Arrangement & Project Details

• Location: Pittsburgh, Pennsylvania.
• Work Arrangement: Hybrid preferred, with remote candidates considered based on relevant experience and qualifications.
• Onsite Expectations: Periodic onsite presence may be needed for key implementation milestones, stakeholder meetings, and go-live activities.
• Schedule: Full-time contract engagement.
• Start Date: As soon as possible.
• Contract Duration: Approximately 6–7 months, with potential for extension depending on project needs.
• Target Go-Live: May 1, 2027, subject to confirmation.
• Post-Go-Live Support: May include approximately 60–90 days of stabilization and implementation support, depending on the finalized project schedule.
• This opportunity offers the chance to lead a highly visible healthcare technology transformation, working directly with executive leadership and cross-functional teams to implement a critical operational platform supporting organ donation and transplant services.