Contract Trade Support Analyst

Shulman Flemming and Associates

Location: New York, NY (Onsite)

Employment Type: CTC, W2, Full-Time, 1099

Candidate Pay Rate: $87

Experience: 5+ years, Submission Deadline 8/5/2026

Certec is seeking a Contract Trade Support Analyst to provide front‑office technology support on the New York trading floor.
The analyst will ensure trading platform stability, address compliance‑driven inquiries, and translate trader business requirements into clear functional specifications.

Provide direct front office technology support to Equities traders, middle office users, and Compliance teams on the trading floor.
Monitor trading platforms and FIX network connectivity to ensure system stability and availability.
Diagnose and resolve real‑time trading issues, including detailed investigation of compliance‑related inquiries.
Communicate major incidents, impacts, and resolution status clearly to key stakeholders and senior management.
Gather, analyze, and document business requirements from traders, ensuring proper tracking, prioritization, and transparency.
Translate business requirements into functional specifications for vendor and internal development teams.
Share end‑to‑end business workflows with Support and QA teams to strengthen regression testing and operational readiness.
Maintain and continuously improve the knowledge base, support runbooks, scripts, and technical documentation.

Over 5 years of experience supporting mission‑critical front‑office trading applications within Equities (U.S. Market Making, ETFs, Electronic Trading, Global Program Trading, Convertible Bonds).
Strong understanding of high‑touch trading workflows, FIX protocol, OMS platforms, IOI processing, market data, CTM flows, and scheduler systems such as Tidal.
Proven experience handling regulatory and compliance requests, including Reg NMS, Reg SHO, CAT, ACT, ORF, and TRACE.
Proficiency with SQL querying, JIRA for issue tracking, and Excel for operational analysis and reporting.
Demonstrated ability to build effective relationships across front office, middle office, and control functions.
Excellent written and verbal communication skills with the ability to convey complex technical issues to non‑technical stakeholders.
Strong analytical, problem‑solving, and attention‑to‑detail skills in a fast‑paced, high‑pressure trading environment.

Experience with scripting and automation tools.
Additional certifications or licenses related to financial technology or compliance.
Familiarity with other trading platforms or market data providers beyond those listed.

To apply for this exciting opportunity, please contact:

Recruiter Contact: Show email

Update Your Resume: Please add any missing skills or certifications that align with the role.
Apply Online: Click the "Apply" button at the end of the job description and complete the required details.
Submit Supporting Documents: Upload a photo ID. If you are not a U.S. citizen or Green Card holder (GC-EAD), please include your work authorization details.
Confirmation: Once submitted, reply to this email to let me know. I'll review your updated materials and, if there's a match, schedule a video interview to discuss further.

We appreciate your time and interest in this opportunity. Our team will review your application carefully and respond promptly.

Vacancy posted more than 2 months ago

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