Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team MemberSuccessful State Farm Agent is seeking a qualified professional to join their winning team. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.ResponsibilitiesEstablish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.Use a customer-focused, needs-based review process to educate customers about insurance options.Work with the agent to establish and meet marketing goals.Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.Maintain a strong work ethic with a total commitment to success each and every day.As an Agent Team Member, you will receive...Hourly pay plus commission/bonusHealth benefitsPaid time off (vacation and personal/sick days)RequirementsInterest in marketing products and services based on customer needsExcellent interpersonal skillsExcellent communication skills - written, verbal and listeningEnthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreamsPeople-orientedOrganizational skillsSelf-motivatedDetail orientedProactive in problem solvingDedicated to customer servicePride in getting work done accurately and timelyAbility to work in a team environmentAbility to multi-taskAbility to make presentations to potential customersAchieve mutually agreed upon marketing goalsProvide timely and thorough activity reports to agentAbility to assess customer needs and conduct effective interviewsAbility to effectively relate to a customerBilingual - Spanish preferredProperty and Casualty license (must be able to obtain)Life and Health license (must be able to obtain)Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing educationIf you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Do you want to work with someone who will help you achieve YOUR goals? We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team is comprised of results-oriented individuals that are serious about their development. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.About Our AgencyOur mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.Our office is located in Plainfield.I have been a State Farm agent since 2000.We have 60+ years of combined insurance experience in our office.Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Silver Scroll, and Bronze TabletAdditional languages spoken: Spanish If you want a career, not a job, then we encourage you to apply. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.