Plumbing Operations Manager

Benefits:

401(k)

Bonus based on performance

Company car

Competitive salary

Free uniforms

Opportunity for advancement

Training & development

Plumbing Careers at Benjamin Franklin Plumbing®

Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team.

JOB SUMMARY

Benjamin Franklin Plumbing of Roseville is seeking a highly motivated, results-driven Operations Manager with a proven track record in both plumbing operations and in-home sales. This is a hands-on leadership role designed for someone who thrives in a startup environment and can build systems, lead teams, drive revenue growth, and deliver exceptional customer experiences.

JOB DUTIES

Ensures vehicles in the fleet are maintained both mechanically and visually to company standards

Develops and delivers business plans to achieve budgeted sales and required profits

Completes/reviews Daily Management Report (DMR)

Directly supervises the Operations and Administrative Teams of the business and Sales Leadership to ensure all established goals (operations, sales, safety, customer satisfaction, etc.) are achieved

Conducts performance reviews with each direct report and assists direct reports by holding their team members accountable to performance, behavior, and attendance standards

Places regular phone calls to customers to discuss satisfaction

Reviews payroll reports ensuring hours and pay are correct

Inspects all field operations to ensure excellent service

MIMIMUM REQUIREMENTS

The successful candidate must be:

Sales-driven and highly competitive.

Results-oriented and accountable.

Comfortable being measured by KPIs.

Willing to work evenings, weekends, and emergencies when business demands.

Capable of making difficult decisions.

Passionate about building a winning team and company culture.

Committed to continuous improvement.

Honest, ethical, and customer-focused.

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.