Fulfillment Associate

Fulfillment Associate

KREWE is an independent, high-fashion eyewear brand rooted in the vibrant culture and boundless creativity of our hometown, New Orleans - and now proudly headquartered in both New Orleans and New York City. Since our launch in 2013, KREWE has grown into a dynamic brand celebrated for its distinctive, handcrafted sun and optical frames that reflect a deep commitment to quality, individuality, and design.

In 2022, we opened the doors to our NYC headquarters in the heart of the Meatpacking District, building a second home for the brand that brings New Orleans' culture, creativity, and energy to one of the world's most iconic design capitals. Our presence now spans brick-and-mortar boutiques, mobile retail concepts, and a thriving e-commerce platform - alongside distribution through premier independents and top national retailers. Celebrated for our unique approach to design, KREWE has cultivated a loyal following among style-conscious consumers and influential tastemakers.

As we continue to expand, we're looking for passionate, driven, and innovative individuals to join our talented team. At KREWE our work is fast-paced, collaborative, and deeply mission-driven. Our people are high-performing and ambitious - not just about hitting goals, but about building something that's original, culturally rooted and globally resonant. Every team member at KREWE has the opportunity to own their role and make a lasting impact. If this sounds like the right environment for you we invite you to apply below.

KREWE is looking for a full-time Fulfillment Associate to join its team of smart creatives, further expanding our ability to drive brand growth through fast, accurate, and reliable delivery of product.

This role reports directly to the Fulfillment Manager and is responsible for executing daily warehouse operations with a high level of precision and efficiency. You will support order fulfillment from start to finish—reviewing pick tickets, picking and packing orders to exact brand standards by channel, processing inbound shipments, and maintaining organized, well-stocked pick locations.

Success in this role requires a sharp eye for detail, strong sense of urgency, and the ability to consistently execute at a high level of speed without compromising accuracy. A KREWE Fulfillment Associate moves quickly, stays focused, and delivers consistent, error-free work in a fast-paced environment while upholding safety and quality standards.

This role is based in our New Orleans or New York Headquarters, 5 days a week.

Key Responsibilities:

• Pick and pack e-commerce, wholesale, and store restock orders with a high degree of speed and accuracy, following KREWE brand guidelines
• Read and interpret pick tickets efficiently; locate and fulfill orders with minimal errors
• Prepare and assemble packaging for all order types to exact brand standards
• Identify products quickly and accurately by sight and barcode
• Maintain fully stocked and organized bin locations, proactively restocking as needed
• Build and maintain strong knowledge of all product locations (pick and backstock) to minimize search time
• Count and receive all inbound products accurately and within company-designated timelines. Ensure product is cleaned and barcoded (where applicable), and stored in correct location or transferred to appropriate departments.
• Ensure all outgoing orders meet quality standards prior to shipment
• Process returns efficiently, restoring product to sellable condition in line with brand standards
• Participate in inventory cycle counts and full physical counts with a focus on accuracy and accountability.
• Partner with the Manager to ensure all outbound shipments are completed and dispatched daily without delay
• Communicate clearly and promptly with team members and escalate issues quickly when needed
• Maintain a clean, organized, and efficient workspace to support speed and accuracy across the operation. Supports overall warehouse cleanliness and organizations.
• Follow all company safety standards at all times
• Support additional fulfillment and warehouse responsibilities as assigned

Requirements:

• Previous experience in a warehouse or fulfillment environment preferred
• Familiarity with ERP/WMS systems, Google Suite, and Slack is a plus
• Proven ability to work quickly and accurately in a high-volume, fast-paced environment
• Strong attention to detail with a track record of minimizing errors
• Reliable and consistent attendance with a strong sense of ownership over daily output
• Ability to stand for 8+ hours and lift 50+ lbs
• Ability to bend, lift, and carry throughout the day
• Willingness to work extended hours during peak periods

Benefits and Perks:

• Competitive hourly wage
• Group health plans: health, vision and dental insurance
• Welfare benefits: life, ad&d, supplemental voluntary coverage
• FSA Plan & HSA Program
• 401(K) Investment Options
• Adoption Assistance, EAP, Commuter Benefits
• Paid Parental Leave
• Quarterly Cultural Spend
• Ongoing Training and Development, an Educational Allowance
• 10 paid holidays and Paid Time Off accrual
• KREWE employee quarterly frame allowance (of course!)

Diversity & Inclusion:

KREWE believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are proud to provide equal employment opportunities (EEO) to all employees and applicants without discrimination or retaliation because of race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, veteran status, pregnancy or any other protected characteristic as established by applicable local, state, or federal law.