Emergency Department Technician - Emergency Department, Per Diem, Night Shift

Emergency Department Technician

At Island Health, people are at the center of everything we do. As a part of the Emergency Department team, you'll play a vital role in supporting our mission to care for those who care for others. You'll help create a positive and seamless experience for every team member ensuring they feel valued, supported, and heard.

The ED Technician (ED Tech) is responsible for direct patient care and clerical functions in the Emergency Department and assists in the care of Emergency Department patients under the direction of registered nurses and medical staff. This dual role position incorporates the roles of a Nursing Assistant (NA-C) or Emergency Medical Technician (EMT) with the operational coordination responsibilities of a Health Unit Coordinator (HUC). You will perform direct patient care tasks, procedural assistance, point of care diagnostics, and clerical functions. This position helps to facilitate and support the nursing philosophy, goals, and objectives at Island Hospital and supports nurses and physicians in providing quality patient care.

What you will be doing:

• Transports patients to rooms/ treatment rooms, using a wheelchair or stretcher, or escorts them into the department.
• Obtains and documents vital signs including blood pressure, heart rate, respiration rate, temperature, and pain level. Places appropriate patients on the cardiac monitor.
• Answers call lights and determines patients' needs. Assists patients as needed (dress and undress patients, assist with toileting etc.).
• Assists licensed staff with procedures such as pelvic exams, chest tube placements, wound care, laceration repair, and closed reduction of limbs.
• Changes linens, tidy and clean patient rooms as needed.
• Cleans, stocks equipment and/or supplies and instruments.
• Maintains supply and inventory in stocking rooms.
• Performs point of care (POC) testing and charts results per protocol.
• Performs echocardiogram (ECG) on patients in a timely manner.
• Assists with splinting, crutch adjustment, and visual acuity testing.
• Assists with the care of patients across the full spectrum of emergency conditions.
• Performs post-mortem care with respect and dignity.
• Maintains working knowledge of helipad process and procedures regarding safe patient handling.
• May assist with arranging inpatient and outpatient exams such as x-rays, labs, office appointments, cardiac testing, sleep studies, echocardiograms, consults, and coordinating with external partners for patient care
• Obtains laboratory specimens within their training and scope.

Registration:

• Assists with the accurate registration of Emergency Department patients in coordination with Patient Registration.
• Provides excellent patient care within the limits of their training and scope practice at Island Health.

Communications:

• Answers phone calls, takes messages or directs calls to appropriate person when suitable.
• Relays urgent messages and returns calls as necessary.
• Answers pages for physicians when indicated and relays messages.
• Facilitates communication between physicians, nurses, patients and staff.
• Handles all telephone calls in a friendly, courteous manner identifying hospital, name, and position/ title.
• Responds to patient family requests. Demonstrates open and timely communication with patients, their significant others, and team members to ensure the occurrence of effective intervention.
• Uses assigned communication devices.

Computer:

• Inputs written physician orders into the electronic medical record (EMR) when necessary to expedite patient care.
• Computer skills that include the use of the EMR and MS Office products.
• Obtains results of tests and places on patient chart as needed.
• Documents appropriately in the EMR. Patient

Charts:

• Assembles patient charts.
• Obtains previous charts and medical records.
• Checks for completeness of patient record including consent, test results, transfer agreements, signatures, etc.
• Copies chart as directed when patient is transferred.
• Verifies discharge sheet against admission sheet for accuracy and return of valuables such as glasses, hearing aids and items stored in the valuables safe.
• Distributes charts of discharged patients and distributes appropriately.

Courier:

• Transports specimens to lab
• Directs patients/visitors.
• Picks up STAT items from Materials Management.

What you will bring to the role:

• Completion of a Certified Nursing Assistant (NA-C) course of study or completion of education at the Emergency Medical Technician (EMT) Basic level or higher.
• Current NA-C or Washington State EMT Certification. Either must be actively registered with the Washington State Department of Health.
• If working under an EMT Certification must obtain MA-EMT Certification and maintain during employment.
• Current Basic Life Support Certification.
• One (1) year of Emergency Department or ambulance experience strongly preferred
• Possesses a comprehensive understanding of work flows within the Emergency Department.
• Ability to maintain a professional demeanor at all times.
• Ability to prioritize and re-prioritize appropriately.
• Ability to perform multiple tasks and be flexible when priorities change.
• Must be adaptable to stressful high-volume and high-acuity situations, while maintaining an even temperament and calm demeanor.
• Demonstrates knowledge necessary to provide developmentally appropriate care.
• Maintain positive interactions with peers, co-workers, hospital leaders, community agency partners, patients, and visitors.

Make a Difference with Us

At Island Health, every role contributes to our mission of compassionate, high-quality care. Join us and help create a workplace where every team member feels valued and supported.

Why You'll Love Working Here

We believe in taking care of our people so they can take care of others. When you join Island Health, you'll enjoy a culture that values integrity, compassion, teamwork, and growth plus a robust benefits package that includes:

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Paid Time Off and Extended Illness Benefits
• Life Insurance and Long-Term Disability Coverage
• Vested Retirement Contributions and Flexible Spending Accounts
• Tuition Reimbursement and Student Loan Repayment Programs
• Employee Recognition Events and a supportive, community-focused team

Ready to Apply?

Apply today and take the next step in your career with Island Health.