Associate Account Manager I, IL

Associate Account Manager

React Health is a fast-paced, growth-driven manufacturer and distributor of medical equipment, dedicated to supporting patients, caregivers, physicians, and healthcare providers. With a focus on respiratory and sleep health sectors, we offer a comprehensive range of products and services across acute care, non-acute care, and home medical equipment. By integrating manufacturing and distribution, React Health addresses the needs of both undiagnosed individuals and those requiring therapy after diagnosis, particularly within the sleep and respiratory care sectors.

General Summary: Looking for talented candidates seeking an entry level position into a Medical Device Sales Career. The Associate Account Manager is responsible for growing customer relationships and delivering exceptional service through customer visits, product demonstrations, educational/training programs, in-services and problem resolution. The ideal candidate will have basic sales experience in but not limited to copier, insurance or car rental type businesses with an energetic personality, strong relationship building skills with customers and ability to travel.

Qualifications

• Ability to work in a team environment.
• Shows exceptional follow-up with customers and their internal team.
• Strong interpersonal skills.
• Self-starter with a strong work ethic.
• A team player with a willingness to learn.
• Willingness to travel to support customer needs.
• Understanding of the sleep or respiratory market is a plus.

Preferred Education

• Bachelors (BS/BA) in business, management, communications, or equivalent experience.
• Excellent attention to detail and project management skills.
• Excellent written/oral communication skills required. Must be able to work effectively with diverse groups of people.

Physical Demands

• Requires normal visual acuity and hearing.
• Typically, employees sit comfortably to do their work, interspersed by brief periods of standing, walking, bending, carrying papers and books, and extensive periods requiring the use of computer terminals to accomplish work objectives.
• Required to sit and use their hands and fingers to handle or feel and manipulate keys on a keyboard.
• Additional skills may be required to perform additional task(s) specific to work location, department or line of business.

Working Conditions

• Some work (less than 5%) requires moving and lifting of heavy networking equipment.
• Travel up to 75% throughout the territory as needed to support our customers.

Duties and Essential Functions

• Develop and enhance these relationships through routine customer visits, product demonstrations, educational programs, product in-services, and problem resolution.
• Document activities within assigned management system.
• Work closely with the Sales Management team in evaluating business conditions and sales trends.
• Develop and implement a proactive plan that involves service and support with Sales Management.
• Attends and participates in departmental meetings. Attends seminars and training sessions necessary to maintain appropriate level of professional competence.
• Ensures all department compliance guidelines are met.
• Attends all meetings, in-services training, or continuing education as delegated by the supervisor.
• Provides customer focused interactions.
• Performs all duties necessary for the department as per department policies and procedures.
• Performs other duties and responsibilities as delegated by the supervisor within the scope of practice and the responsibilities in the department.

Reasonable accommodations may be made to accommodate individuals with disabilities to perform the basic functions of the position without compromising client care. React Health is an Equal Opportunity/Affirmative Action Employer and is committed to providing a drug-free workplace. We are an Equal-Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.