Resident Assistant

Job Description

Job Description

Job Title: Resident Assistant

Classification: Full-Time, Non-Exempt

Direct Reports: None

Effective Date: February 2024

Position Summary

The Resident Assistant may be assigned work during evenings and/or weekends. Her primary responsibility is to perform administrative and operational duties for Toby’s Place. She may be assigned a wide variety of recurring and/or non-recurring tasks by the supervisor.

Position Qualifications

For Employment with Oliver Gospel

A believer in Jesus Christ

Affirm without reservation Oliver Gospel’s Statement of Faith

Fully support Oliver Gospel’s Mission and Vision Statements

Ability and desire to work in harmony with other Oliver Gospel employees

Be on time and ready to work at the assigned work location on every scheduled day of work

Due to sensitivity for potential impact upon Oliver Gospel’s Program Participants, the use of tobacco

and/or vaping products is not permitted during scheduled work hours or at any Oliver Gospel event

Valid South Carolina driver’s license

For the Resident Assistant

High School Diploma or equivalent experience in a related field

Documented experience as a receptionist

Documented experience in working well with various races, ethnicities, cultures, disabilities and ages

Proven ability to work independently while staying aligned with the priorities of the supervisor

Knowledge of PC-based software and relevant applications and office equipment

Position Responsibilities

Perform general administrative duties

Assist with daily operational procedures

Assist Case Coordinators as assigned

Attend assigned events with residents to ensure safety and program compliance

Transport residents to appointments

Keep a record of interactions with residents and file a daily report with the supervisor

Assist with the Intake process and the Work Therapy Program as needed

Attend case conference meetings as assigned

Communicate concerns and trends to the supervisor

Perform other duties as assigned by the supervisor

Core Competencies

Strong team player

Strong administrative and organizational skills

Outstanding written and verbal communication skills

Clear understanding of poverty and the integration challenges in working with various cultures

Clear understanding and application of organizational structure and communication lines

Ability to establish and maintain effective working relationships

Ability to prioritize with an emphasis on quality and accuracy of work

Ability to use sound judgment in decision making

Ability to perform all duties with integrity and excellence

Ability to honor confidences and keep confidential information

Model a servant attitude

Mental and Physical Demands

Ability to work in a changing, growth-oriented environment

Ability to concentrate and apply mental processes

Ability to work with disruptions, critical issues and emotional individuals

Ability to operate with a positive attitude in all situations

Ability to move seamlessly from one task to another

Ability to participate in travel experiences

Ability to remain in a stationary position for long periods of time

Ability to operate a computer and other office machinery for long periods of time

Ability to move about inside the facility to engage employees, residents and/or guests

Ability to frequently bend, squat, kneel, reach upward and/or outward in performing tasks

Ability to frequently lift, carry, push and/or pull items weighing up to 25 pounds

Ability to engage in limited exposure to health-related issues such as colds, viruses, etc.