Sr. Program Manager, Construction

Job-ID: 71578Category: Project ManagementLocation: Houston, TX, United StatesWorkplace: On-site 3 days/weekSchedule: Full time, DayPosted: 2026-10-19Regular or Temporary: RegularWeekly Working Hours: 40.00AIP Target %: 15As a Sr. Program Manager at Quest Diagnostics, you won’t just manage timelines; you will shape the physical spaces where life-saving diagnostics happen. From state-of-the-art laboratory buildouts and relocations to facility upgrades, you will lead high-impact, multi-million dollar projects across the US. You will design and deliver world-class spaces that improve Quest’s operational efficiency, elevate employee experience, and directly improve patient care. The Sr. Program Manager is hybrid and will be based in Houston. The Sr. Program Manager will support construction projects locally and across the US, and travel will vary based on the project location (25-50%) and needs of the organization. QualificationsWork ExperienceRequired Work Experience: 7+ years of demonstrated experience leading large or complex construction or real estate-related projects with multiple workstreams from initiation to completionPreferred Work Experience: Experience supporting projects for a regulated industry.Education and CertificationsBachelor’s Degree is required.Project management credentials, such as certification administered by the Project Management Institute (PMI) requiredKnowledgeDemonstrated experience facilitating collaborative discussions or workshopsDemonstrated ability to develop strong cross-functional relationshipsDemonstrated experience leading organizational changeDemonstrated ability to influence business leadersExperience with business process managementBasic knowledge of Voice of Customer (VOC) toolsGeneral knowledge of strategic planning and breakthrough planning methodologiesSkillsStrong data analysis skillsAdvanced problem-solving and critical-thinking abilitiesEffective written and verbal communication skills across multiple formats (formal presentations, executive meetings, conference calls, emails, and memos)Proficiency in Microsoft Word, Excel, PowerPoint, and Microsoft ProjectHigh interpersonal capability and collaborative mindsetSound decision-making and judgment under pressureExceptional planning, prioritization, and organization skillsNegotiation and conflict resolution skillsResults-oriented, creative, persistent, and composedAbility to learn new concepts rapidly and navigate ambiguityAbility to work independently with minimal supervisionResponsibilitiesProject LeadershipLeads projects and working teams to effectively initiate, plan, execute, monitor, and close projectsLeads projects through issues, roadblocks, and complex problemsActs as a change agent to drive cross-functional teams toward successGuides team members to perform through issues, constraints, and competing prioritiesProject OwnershipOwns the project timeline, budget, resource allocations, and deliverables/resultsBalances strategic big-picture vision with small-but-crucial tactical detailsDemonstrates a hands-on approach to work through detailed operational issuesProject Management & ExecutionEnsures all appropriate project management tools are completed and used effectively (e.g., project charter, Gantt chart, status updates, risk registers)Applies project management tools and techniques toward a variety of large and inter-related projectsEstablishes and leads programs comprised of multiple projects, including designing executive roll-up reporting, cascading communication structures, operating rhythms, and tracking integrated milestones and deliverablesCommunication & Stakeholder EngagementActively communicates with project sponsors, business leaders, and key stakeholdersEstablishes regular communication cadences and reporting mechanismsEffectively manages sponsor and stakeholder expectationsDelivery & AccountabilityDelivers expected project outcomes and key performance indicatorsPerforms root cause analysis on project shortfalls and executes corrective action plans as necessaryDocuments business processes to ensure standard work and operational clarityCoaching & Capability BuildingCoaches employees on the use of project management tools, concepts, and practices to foster self-sufficiency, sustainability, and scalability across teamsLeads training sessions and workshopsParticipates in organizational Communities of PracticeCompletes required continuing education and professional development About the organizationQuest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.