Learning & Development (L&D) Manager

The Learning & Development (L&D) Manager leads initiatives that strengthen workforce capability, leadership effectiveness, and organizational culture across the County. This role aligns employee development with the County’s mission to deliver high-quality, responsive public services. The L&D Manager partners with departments to build a skilled, engaged, and service-oriented workforce prepared to meet evolving community needs. Strategic Learning & Talent Development Lead countywide learning strategy aligned with organizational priorities and service delivery goals Manage one- and three-year operational plans for division, aligned with HR Department strategy and roadmap Sustain and optimize the learner’s experience at the County, through a variety of experiences (including but not limited to synchronous and asynchronous courses, blended learning, workshops, and social) Assess workforce skill gaps and create targeted solutions annually Lead a culture of continuous learning, professional growth, and knowledge sharing Organizational Development & Effectiveness Partner with departments to assess organizational challenges and implement practical, people-centered solutions Develop, manage, and communicate performance management practices that align employee goals with County priorities Consult on change management efforts related to new systems, processes, and service models In coordination with Labor and Relations Manager and HR Business Partners, consult on and mediate conflict situations with employee groups as needed Conduct team alignment sessions and organizational assessments, as requested Advance initiatives that strengthen organizational culture, engagement, and collaboration (i.e., QMM, STAR Committee, Retreats) Leadership & Talent Development Manage development programs for supervisors, managers, and leaders (i.e., ALE, Leadership Studio, New Supervisor and Manager Orientation) In coordination with Labor and Relations Manager and HR Business Partners, provide coaching and consultation to leaders on performance, team dynamics, and employee development Oversee focused development programs such as mentoring and coaching, whether provided internally or externally Foster a culture of accountability, feedback, and growth People, Operations, & Data Lead team of specialists to achieve operational plan goals Use technology, best practices, and collaboration to develop optimized processes and ways of working within the divisionAnalyze survey data, training outcomes, and workforce metrics to guide decisions Manage division contracts, providers, budget, and expenses to ensure fiscal responsibility and optimal ROI Evaluate the effectiveness of L&D programs and recommend improvements Compliance & Public Sector Alignment Ensure training programs align with federal, state, and local regulations, as well as County policies Support required training initiatives (e.g., ethics, safety, compliance, and certification programs) Maintain awareness of public sector trends, workforce challenges, and best practices Minimum Qualifications: Bachelor’s degree in organizational development, Adult Education, Human Resources, Public Administration, or related field 5–8+ years of experience in learning & development, organizational development, and talent development Experience working within or supporting government operations, multi‑department environments, or regulated industries Strong facilitation, coaching, and change management skills Ability to balance strategic initiatives with operational and compliance requirements Preferred Qualifications: Master’s degree in organizational development, Adult Education, Human Resources, Public Administration, or related field Public sector experience About Everything Else Starting Pay Range: $90,000 – $100,000/year, based on your qualifications. #J-18808-Ljbffr Florida Association of Counties