Program Coordinator

Job Description

Job Description

R.A. Quarshie Healthcare, LLC is all about caring for people. Care is at our core, and we strive to live up to it every single day. We specialize in providing in-home support and community-based services that support individuals with disabilities so they can build independence and remain in their homes and communities.

JOB SUMMARY

Program coordinators assist with daily coordinating assigned individuals care needs in compliance with Medicaid and DBHDS program rules and regulations. They maintain and coordinate a caseload of clients enrolled in Medicaid programs and conduct regular check-ins on clients to update care plans if that client’s needs change.

JOB DUTIES

• Maintain and coordinate a caseload of clients enrolled in R.A. Quarshie Healthcare programs.
• Coordinate clients’ in-home support and community Service needs in compliance with Medicaid and DBHDS rules and Regulations and requirements.
• Assist with daily intake and referral processes to ensure positive business growth and development.
• Participate in client ISP meetings and develop client ISPs particularly Part V’s.
• Complete Quarterly Reports for caseload of clients
• Supervise staff working with individuals on assigned caseload.
• Support day-to-day client advocacy
• Ability to meet position requirements with little direct oversight
• Collaborate with stakeholders regarding the delivery of services
• Effective written and verbal communicator
• Comply with applicable legal requirements, standards, policies, and procedures
• Demonstrate dependability
• Demonstrate effective problem-solving and decision-making skills
• Exhibit computer efficiency
• Handle complex service programs and special projects
• Market services to referral sources as needed
• Maintain necessary skills and knowledge to coordinate workflow
• Participate in professional development and training activities
• Prioritize and multitask effectively
• Provide excellent customer service to internal and external clients
• Represent the company at stakeholder meetings, health fairs, and provider fairs
• Conduct necessary client assessments and home visits as required
• Experience with WAMs system a plus
• Experience with Therap System a plus
• Bilingual a plus
• Other duties as assigned
  

QUALIFICATIONS

• Bachelor’s degree in the field of Social Work, Psychology, Counseling, Rehabilitation, Nursing, Sociology or Related Field preferred
• QDDP
• 3 years or more previous experience working with individuals with disabilities.
• Combination of education and experience