Customer Service Engineer
Worldwide TechServices
Customer Service Engineer
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.
Responsibilities: Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers. Provide support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. Perform Install/Move/Add or Change (IMAC) activities. Perform all assigned desk-side support activities Display outstanding technical and professional services skills at all times Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair Understands and follows all documented service operations policies and procedures. Other duties or certifications may be assigned to meet business needs
Education and Experience: Typically requires technical school certification or equivalent of 2-4 years of relevant experience Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware systems Understanding of ITIL methodologies A+ certification is desired May require additional customer-specific certifications or training as required
Skills: Excellence in communication and customer-facing skills Strong oral, written and interpersonal skills Ability to follow instructions and processes with minimal instruction Ability to lift and or move various computer equipment up to 50 lbs. Must own a basic repair kit Additional requirements may exist if offer of employment is extended
- ...PC / Printer Field Technician Respond to technical service requests in the area to install and service Dell PCs, Lexmark printers... ...of professionalism in actions, demeanor and dress. Insures customer satisfaction throughout High school diploma or GED required...Suggested
Netpace
Annapolis Junction, MD3 days ago - ...Loyola University Maryland Main Campus Full time R-0000000855 Position Title Environmental Services Technician Work Shift Evening (4pm-12am) (United States of America) Employee Type Regular Office/Department Facilities (Shirley Pinkett...SuggestedFull timeWork experience placementWork at officeRemote workVisa sponsorshipWork visaShift workAfternoon shift
Loyola University Maryland
Cooksville, MD2 days ago - ...Summary This position will provide support services for ground-based C/UAS Radar systems.... ...the training period, Field Service Engineers (FSEs) will be expected to provide testing... ...supply of all required data to support customer and Government reporting requirements, to...SuggestedOverseas
JB Management, Inc. (JBM)
Annapolis Junction, MD2 days ago $16 - $19 per hour
...General Service Technician Monro's family of brands is one of the leading automotive service and tire dealers in the United States... ...satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer's vehicles to conduct test drives. Required to own a basic...SuggestedHourly payFull timeLocal areaImmediate startFlexible hoursWeekend workAfternoon shift2 days per week$30 per hour
...it's meaningful work done with excellence for the good of our customers and our team. For more than 40 years, we've built a culture defined... ...employment at this location should be made directly to the location, and not to the United Appliance Servicers Association. UASASuggestedCasual workWork at office- ...Construction Field Engineer Intern Nichols Contracting, Inc. (NCI) is a family-owned and operated Construction and Contracting business... ...Orlando, Florida, with a team of 170 employees. NCI is a full-service general contractor focused on providing premier services in all...For contractorsFor subcontractorSummer workInternshipWork at officeLocal area
Nichols Contracting Inc.
Columbia, MD5 days ago $18.56 - $25.06 per hour
About USS: United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate...Full timeTemporary workPart timeSecond jobLocal areaFlexible hoursShift workUnited Site Services
Marriottsville, MD5 hours ago$21.5 - $30.75 per hour
...Field Service Technician II US-MD-Ellicott City Job ID: 33670 Type: Full-Time # of Openings: 1 Category: Field Service... ...operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supported products....Hourly payFull timeFor contractorsFor subcontractorCasual workWork at officeLocal areaFlexible hoursShift workNight shiftWeekend workCanon U.S.A., Inc.
Ellicott City, MD5 hours ago$20 - $28 per hour
Company Description Maryland Management Company At Maryland Management, your career can grow as fast as your ambition. We're proud that 90% of our Regional Management Team has been promoted from within. If you're driven, people-focused, and ready to learn, this is...Hourly payTemporary workLocal areaMaryland Management Company
Sykesville, MD4 days ago$10k
...world problems for our federal government customers. We are committed to hiring the best of... ...our industry. We are seeking a System Engineer with experience in System Administration... ..., LDAP, Centrify, Group Policy, Network Services. Strong knowledge of security protocols...Hourly payFull timeContract workTemporary workWork experience placementSummer workImmediate start- ...Field Service Technician We're looking for field service technicians with strong testing... ...commissioning activities and ensure customer satisfaction Read and interpret schematics... ..., Power Systems, or Mechanical Engineering TWIC card Previous experience in testing...Daily paidWork at office
RMS Energy
Annapolis Junction, MD4 days ago $38.05 - $44.25 per hour
...our class-leading products, intelligent services and innovative digital solutions is constantly... ...for contributing to productive customer relationships as well as following Best... ...least one of the following: mechanical engineering, hydraulics, electrics and electronics or...Hourly payTraineeshipWork experience placementLocal areaRemote workRelocation packageHiab
Jessup, MD2 days ago$60k - $90k
...Field Service Technician The Field Service Technician MUST live a commutable distance... ...Salisbury, MD to support our Public Safety customers. Perform preventative maintenance,... ...troubleshooting techniques. Collaborate with Engineering, Project Management, and Sales to...For subcontractorMotorola Solutions
Annapolis Junction, MD4 days ago$21.5 - $30.75 per hour
...If so, Canon USA, an innovator of technology, solutions, and services, wants to meet you. We’re ready to bring aboard individuals who... ...operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supported products....Hourly payFull timeFor contractorsFor subcontractorCasual workWork at officeLocal areaFlexible hoursShift workNight shiftWeekend workCanon USA & Affiliates
Ellicott City, MD3 days ago- ...cooling markets, and the waste water industry. Job Title: Field Service Technician Department: Maryland Service Department Location:... ...be able to provide service as needed on a 24/7 basis to our customers. Some jobs do require an overnight stay and mandatory training...Work at officeFlexible hoursNight shift
Cummins-Wagner Co., Inc.
Annapolis Junction, MD5 days ago $27.65 - $38.02 per hour
...Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding... ...present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride...Full timeTemporary workRemote workFlexible hoursSunbelt Rentals
Jessup, MD2 days ago$82k - $121k
...Field Service Representative Eaton's ES AMER ESS division is currently seeking a Field Service Representative... ...equipment • Deliver technical solutions to customers • Perform less conventional complex engineering assignments that may involve equipment or product...For contractorsRelocationNight shiftEaton Plc
Elkridge, MD2 days ago$35 - $50 per hour
...(EPS) is a NETA-accredited independent electrical testing and engineering organization specializing in electrical acceptance testing, commissioning... ...and sexual orientation), political affiliation, military service, national origin, age or any other characteristics protected...Hourly payNight shiftEPS
Annapolis Junction, MD2 days ago- ...health professionals at MedStar Health and contribute to a health-centric community with your expertise in dietary and nutrition services. As a Dietitian Nutrition Services specialist, you will collaborate with other healthcare professionals to develop personalized nutrition...Full time
$45 - $55 per hour
...(EPS) is a NETA-accredited independent electrical testing and engineering organization specializing in electrical acceptance testing, commissioning... ...and sexual orientation), political affiliation, military service, national origin, age or any other characteristics protected...Hourly payNight shiftEPS
Annapolis Junction, MD5 days ago$22.45 - $33.69 per hour
...sustainable energy? As a Commercial Field Service Technician, you will report to the Field... ...and experience to ensure a positive customer experience and exceptional performance of... ...closely with members of the Operations Engineering Systems Reliability team to respond to open...Hourly payFull timeTemporary workFlexible hoursNight shiftWeekend workTesla
Owings Mills, MD3 days ago$75k
Amentum is seeking an entry level mechanical engineer interested in HVAC and building design for our Annapolis Junction. The candidate... ...group committed to delivering consistently high-quality work and service to our clients. Required Qualification: 1. Degreed Mechanical...Hourly payFull timeContract workLocal areaRemote work$65k
...homes and commercial buildings globally. As a member of the Hunter Douglas family of brands, Great Windows Services is the premier installation company of custom-made blinds, shades, draperies and shutters, servicing the greater Baltimore-Washington, D.C. area,...Full timeWork at officeHunter Douglas
Columbia, MD1 day ago- ...Senior Fire Protection Engineer Stantec's Buildings team is on a mission to become the world's leading integrated design practice.... ...towards designing your career with Stantec. As a professional services firm we are seeking a Senior Fire Protection Engineer to join our...For contractorsFor subcontractorWork at office
Stantec
Annapolis Junction, MD4 days ago $90k - $160k
...Fire Protection Engineer Columbia, Maryland, United States Company Overview Throughout our worldwide network of experts, clients... ...protection consulting firm providing a range of professional services including building/fire code consulting, sprinkler design, fire...Temporary workWork at officeLocal areaJENSEN HUGHES
Columbia, MD4 days ago$19 - $24 per hour
...Service Technician Advance your maintenance career with Morgan Properties- Where Growth and Opportunity Await! Now hiring Service Technicians! We are seeking a Service Technician with a "Whatever It Takes" approach to join our team! In this full-time role, you...Full timeWork at officeImmediate startMonday to FridayMorgan Properties
Columbia, MD4 days ago$75k - $180k
...Licensed or Test-Ready Residential Service Technicians HVAC | Plumbing | Electrical | Drain Ellicott City, MD | Full-Time | $... ...diagnostics, and repairs in your trade • Deliver exceptional customer experiences on every call • Present honest, accurate recommendations...Full timePeakzi
Ellicott City, MD5 days ago$21 - $24 per hour
...Advance your maintenance career with Morgan Properties- Where Growth and Opportunity Await! Now hiring Service Technicians! We are seeking a Service Technician with a "Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for ensuring...Full timeWork at officeImmediate startMonday to FridayMorgan Properties
Owings Mills, MD1 day ago$90k - $150k
...Plumbing Service Technician Opportunity Signing bonus up to $10,000 plus $10,000 Journeyman annual bonus! Why Choose Us: ~... ...team and provide exceptional service by fixing plumbing issues in customers' homes. Our journey began over four decades ago, and today, we...Temporary workLocal areaRelocation packageFlexible hoursF.H. Furr
Finksburg, MD1 day ago$24.96 per hour
Line of Business: Cement & White This is a great opportunity for someone looking to grow their career with an industry leader in the cement industry. The cement plant in Union Bridge, MD is looking for someone who is hardworking and dedicated to becoming part of the ...All shifts50018 Heidelberg Materials US Cement LLC
Eldersburg, MD5 hours ago
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