Senior Billing Analyst (Workday Experience)
Experis/Manpower Group
Senior Billing Analyst (Workday Experience)
Job Summary
The Senior Billing Analyst is responsible for overseeing complex billing activities, ensuring accurate invoicing, and supporting financial operations with a high degree of autonomy. This role utilizes Workday to manage billing processes, analyze data, and drive improvements. The Senior Analyst serves as a key resource for resolving escalations, supporting system enhancements, and mentoring junior team members. Key Responsibilities
Job Summary
The Senior Billing Analyst is responsible for overseeing complex billing activities, ensuring accurate invoicing, and supporting financial operations with a high degree of autonomy. This role utilizes Workday to manage billing processes, analyze data, and drive improvements. The Senior Analyst serves as a key resource for resolving escalations, supporting system enhancements, and mentoring junior team members. Key Responsibilities
- Manage end-to-end billing processes, including invoice generation, validation, and distribution using Workday
- Review and resolve complex billing discrepancies, escalations, and customer inquiries
- Ensure billing accuracy and compliance with contractual agreements and company policies
- Perform detailed reconciliations between billing, Accounts Receivable, and the general ledger
- Support and lead month-end close activities related to billing and revenue
- Analyze billing data and trends to identify risks, gaps, and process improvement opportunities
- Collaborate with Finance, Operations, and IT to enhance billing workflows and system functionality
- Participate in system upgrades, testing, and configuration changes within Workday
- Develop and maintain reports, dashboards, and key performance indicators
- Provide guidance and informal mentorship to junior analysts
- Bachelor's degree in Finance, Accounting, Business, or related field
- 4-7+ years of experience in billing, invoicing, or financial operations
- Strong hands-on experience with Workday (Financials, Billing, or Revenue modules)
- Advanced Excel skills (pivot tables, lookups, data analysis)
- Strong analytical, problem-solving, and organizational skills
- High attention to detail with the ability to manage multiple priorities
- Experience with revenue recognition (ASC 606)
- Exposure to ERP systems beyond Workday (e.g., SAP, Oracle)
- Experience in high-volume or shared services environments
- Background in process improvement or automation initiatives
- Prior experience mentoring or leading small projects
- Advanced billing operations expertise
- Critical thinking and data analysis
- Cross-functional collaboration
- Process improvement mindset
- Ownership and accountability
Vacancy posted 2 days ago
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