Senior Business Analyst

Job Overview Software Resources has an immediate, contract job opportunity for a Senior Business Analyst with a major corporation in Orlando, FL. Must be 4x onsite a week. Description We are looking for a Senior Business Analyst - IAM to join our Global Information Security - Identity and Access Management (IAM) group. This group is responsible for providing a Core IAM ecosystem of products and platforms in use across the company by cast members, employees, and partners within our business segments (Sports, Parks, Studios, Streaming) and corporate functions. Our vision is to provide modern Identity and Access Management capabilities and services that are simple, seamless, and secure to protect our workforce, our data, and our brands. Basic Qualifications Elicit, document, and manage functional and non-functional requirements for IAM platforms, systems and services. Develop detailed use case documentation, user stories, and acceptance criteria in collaboration with product owners and engineering leads. Facilitate requirements workshops and structured interviews with stakeholders across business units, IT, Security, and Compliance. Maintain the requirements traceability matrix to ensure all IAM project deliverables map to approved business needs. Support sprint planning and backlog refinement in collaboration with the Program Manager and engineering teams. Analyze current‑state access processes and document gap assessments against target‑state IAM capabilities. Produce clear data flow diagrams, process flows, and integration specifications to support technical design. Coordinate UAT activities: develop test scenarios, coordinate test participants, and document results against acceptance criteria. Mentor junior business analysts and contribute to team knowledge sharing through documentation standards, peer reviews, and process improvement initiatives. 3+ years of business analysis experience on IT infrastructure, security, or enterprise application programs. Proficiency in structured requirements documentation methods: user stories, use cases, acceptance criteria, traceability matrices. Experience facilitating workshops and managing stakeholders across technical and non-technical audiences. Ability to translate complex technical concepts into clear business language and vice versa. Proficiency with Jira, Confluence, or equivalent backlog and documentation tools. Strong written and verbal communication skills with demonstrated ability to produce high-quality documentation under program deadlines. Preferred Qualifications CBAP, PMI-PBA, or equivalent business analysis certification. Background in cybersecurity, IAM, or identity governance. Experience in Agile/Scrum environments. Familiarity with BPMN or process modeling tools. Experience on PAM, IGA, Secrets or broader identity security programs. Master's degree in Business Administration, Information Systems, Computer Science, or a comparable field, and/or equivalent work experience. Required Education BA/BS Degree in Computer Science, Information Systems, or related field. #J-18808-Ljbffr Creative Solutions Services, LLC