Claims Adjuster Trainee

Overview What we’re looking for: Berkshire Hathaway Homestate Companies is searching for bright individuals to begin a challenging, yet rewarding career path as a Workers’ Compensation Claims Professional. Upon successful completion of the Claims Training program, the Claims Adjuster Trainee will manage a caseload of workers’ compensation claims from inception to resolution, including initial investigation and analysis, strategic planning, management of medical care and legal process, and client relations. Claims will increase in number and complexity as knowledge grows. Responsibilities Successfully completes classroom training introducing workers’ compensation claims handling strategies, medical terminology, statutory requirements, and investigative skills. Conducts initial investigation of reported claims to determine coverage, compensability, severity, and gathers all other relevant information via three-point contact telephone calls. Calculates appropriate reserves for each claim and adjusts reserves as needed per authority guidelines. Develops and updates a Plan of Action for the successful resolution of each claim. Makes prompt, sound decisions on issues that arise based on the best information available, ensuring that work is performed in accordance with Company guidelines and applicable statutory requirements. Timely escalates issues or red flags to Supervisor. Ensures benefits due injured workers are calculated and issued appropriately in accordance with legal requirements, including the issuance of appropriate notices and filings. Fosters a positive and collaborative working relationship with internal and external partners, including Call Center, Medical Management, Special Investigations, and Indemnity Adjusting Staff. Full Training Program Growth and advancement opportunities Work‑Life Balance Manageable Caseloads Modernized Historical Setting in East Sacramento Free Lot Parking Qualifications Minimum of High School Diploma or equivalent; Bachelor’s degree from a four-year college or university is preferred. Minimum one year of related training or general experience Ability to communicate effectively verbally and in writing; bilingual ability preferred Exceptional interpersonal and customer service skills Ability to manage and prioritize multiple assignments in a fast-paced environment Strong organizational skills to ensure tasks are completed within hard deadlines Basic mathematical skills to calculate monetary reserves Knowledge of Microsoft Word, PowerPoint, Excel, Outlook Benefits Full Training Program Growth and advancement opportunities Work - Life Balance Manageable Caseloads Modernized Historical Setting in East Sacramento Free Lot Parking Paid Time Off Paid Holidays Retirement Savings Match Group Health Insurance (Medical, Dental, and Vision) Life and AD&D Insurance Long Term Disability Insurance Accident and Critical Illness Insurance Flexible Savings Accounts Paid Community Volunteer Day Employee Assistance Program Tuition Reimbursement Program Employee Referral Program Diversity, Equity and Inclusion Program About BHHC With more than 50 years in business, BHHC has grown from a regional organization to a national insurance group, offering insurance products from coast to coast. Relationships are the cornerstone of our culture, and we believe in doing the right thing. We invest in our business in every way possible to deliver on our mission and demonstrate that people are what powers our success. Our commitment to financial strength and integrity means our customers can rest assured that we will be there when it counts. At BHHC we embrace diversity and foster an environment where our people can be their authentic selves. Our differences make us stronger and better together, which fosters a harmonious workplace—something we truly value. We’ve created an approachable and collaborative atmosphere. Here you’ll find a welcoming workplace where everyone can feel valued, supported, and inspired to do great work. Together, we raise the bar by being curious, remaining customer-focused, and operating with integrity. In accordance with the California Equal Pay Act, the starting hourly wage for this job is $33.6539. This hourly wage is what the employer reasonably expects to pay for the position based on potential employee qualifications, operational needs and other considerations consistent with applicable law. The pay scale applies only to this position and only if it is filled in California. The pay scale may be different for other positions or in other locations. #J-18808-Ljbffr