Customer Service / Warehouse Associate

Job Description Job Description We are looking for a motivated new team member. This is an all encompassing position as we are a small team we all work across the entire realm of responsibilities. The responsibilities of the job include, Customer Service, to include showroom and inbound calls, Picking, Packing, Shipping of orders, Receiving of inventory, inventory counts, product ordering and organization.
Responsibilities:
Handle customer inquiries and concerns
Exceptional Customer Service by providing information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Process orders via in person, phone, and website
Pick, pack, and ship orders
Receiving and inventory control
​ Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Computer and POS skills
Knowledge of tattoo industry a plus (but not required)
Bi-lingual a plus
Requirements:
Must be a self starter and be able to work both alone and as part of a team
Follow all processes
Must be exceptionally reliable and punctual
Must be able to lift up to 50lbs
Must be comfortable in a warehouse environment and on staircase ladders
Must be available from 9am to 6pm daily
Must be available to work rotating Saturdays
This position is Part Time; however, full time is available and can be offered if Earned . During part time status, 401k, and PTO is included. If Full Time status is earned and offered, full benefits apply.

Company Description 5th Avenue Studio Supply is the largest professional tattoo supply company within the Rocky Mountain Region Company Description 5th Avenue Studio Supply is the largest professional tattoo supply company within the Rocky Mountain Region