Inside Sales Engineer

Location: Cleveland, OH (suburb). Job: Inside Sales Engineer. We have an exciting opportunity for an Inside Sales Engineer with a strong background with industrial controls systems that is looking to join a growing team. The Inside Sales Engineer plays a key role in supporting the sales process by leveraging their technical knowledge and communication skills to assist customers and internal teams develop proposals. The Engineer is responsible for providing technical support and sales assistance to customers inquiring about industrial control systems, automation products, and related equipment. This role involves understanding customer needs, offering solutions, preparing quotes, and collaborating with outside sales teams. The position requires a balance of sales expertise, customer service, and technical knowledge concerning electrical components, automation, PLCs, drives, safety, and control systems. Key Responsibilities: Customer Support & Sales: Address inbound inquiries about industrial control systems, including upgrades and new designs Provide technical guidance and prepare quotes and proposals for automation solutions Select suitable products to meet customer requirements Technical Expertise: Possess in-depth knowledge of industrial control products (e.g., PLCs from Rockwell, Siemens; Drives from Rockwell, ABB, Siemens, Yaskawa, Schneider) Collaboration: Collaborate with sales, engineering, and manufacturers for effective support Coordinate with partners to resolve complex inquiries Liaise with vendors for the latest technical information and pricing Sales Process Management: Follow up on quotes and maintain accurate records in Millennium systems Manage the complete quote cycle, including project creation and documentationProvide after-sales support as needed Market and Product Knowledge: Stay informed about new automation products and industry trends Participate in training and seminars to enhance technical skills Required: Bachelor’s degree in electrical engineering 3 plus years of applicable experience In-depth knowledge of industrial controls, automation, and electrical components (e.g., PLCs, VFDs, Servos, Sensors, HMIs) Familiarity with key automation brands (e.g., Rockwell, Siemens, ABB, Schneider Electric) Excellent customer service and communication skills Preferred: Previous inside sales experience CRM Systems experience (Acumatica, Salesforce, SAP etc) Industrial Standards Knowledge (UL, CE, IEC) Industrial networking & communication protocols (Ethernet/IP, Modbus, Profibus) Salary + Bonus Program Contact: Please send resume to: View email address on click.appcast.io. Wendy View phone number on click.appcast.io #J-18808-Ljbffr