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Social Media Coordinator

HydroJug

The Social Media Marketing Coordinator is the operational backbone of HydroJug's social presence. You own the scheduling, technical setup, and in-stream community interaction for every TikTok Live — and you own day-to-day content scheduling, community management, and platform monitoring across all active channels. Your job is to make sure nothing slips: lives go live on time, posts go out on schedule, and every DM, comment, or flag gets handled before it becomes a problem. This role exists so Gracie Ashworth (Social & Affiliate Manager) can stay at altitude — focused on strategy and channel growth — instead of getting pulled into execution details. You're her execution layer, and you own it completely. RESPONSIBILITIES TikTok Live scheduling + technical execution — Calendar ownership, pre-live checklist completion, A/V and connectivity troubleshooting, in-stream moderation, post-live wrap notes Daily content scheduling across platforms — Publishing cadence management in the social scheduling tool (e.g., Later, Sprout, or equivalent), ensuring approved content goes out on time across TikTok, Instagram, Facebook, and any secondary platforms Community management — DM inbox management, comment responses, Facebook/Instagram Group engagement; escalating anything that needs brand or legal eyes Platform monitoring + flagging — Watching for trending topics, comment sentiment shifts, negative PR signals, or viral moments that need a fast response; surfacing to Gracie immediately Secondary platform publishing cadence — Owning the posting rhythm for platforms outside TikTok, maintaining consistency with the content calendar SUCCESS CRITERIA 30 days: You've completed every scheduled TikTok Live without a technical failure. You own the scheduling tool and the publishing calendar. Gracie hasn't had to personally handle a DM or comment thread. 60 days: Community response times are under 2 hours during business hours. You've built a pre-live checklist that works for every scenario and documented it. You've flagged at least one platform trend or sentiment shift that Gracie was able to act on. 90 days: TikTok Live is running like a machine. You're proactively surfacing content performance patterns, spotting community feedback that should influence strategy, and bringing Gracie solutions rather than problems. You're trusted to represent the HydroJug voice in real-time interactions without additional oversight. REPORTING & ORGANIZATION Gracie Ashworth, Social Media & Affiliate Manager — Your direct manager and strategic lead. You execute; she directs. Mckenzie Jenaway, Retention & Owned Marketing Manager — Copy Approver for any written brand communications. AI generates first‑draft copy; Mckenzie approves; you execute. Content and Creative teams — Coordinating on assets, visuals, and video needed for scheduled posts and live productions. QUALIFICATIONS 1–3 years of hands‑on social media coordination or community management experience, ideally at a DTC or consumer brand Comfortable running TikTok Live from a technical and operational standpoint — you know what \"going live\" actually means end‑to‑end Organized and detail‑obsessed: you manage multiple publishing calendars and nothing slips Fast responder with good brand instincts — you can represent a brand voice in DMs and comments without second‑guessing every word Familiarity with social scheduling tools (Later, Sprout, Buffer, or similar) Utah‑based or willing to relocate; some live events may require on‑site presence ABOUT HYDROJUG, INC. HydroJug, Inc. is a consumer brand headquartered in Ogden, Utah, designing and selling premium hydration and lifestyle products through direct‑to‑consumer and major retail channels. #J-18808-Ljbffr

Vacancy posted 3 days ago
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