Night Auditor

Night Auditor

The Night Auditor is responsible for completing all nightly audit functions while delivering exceptional guest service at the hotel's front desk. While performing audit duties, the Night Auditor also assists guests with check-ins and check-outs, processes reservations, and responds to guest inquiries, ensuring a high level of service throughout the overnight shift.

Responsibilities include:

• Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
• Counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
• Checking the front desk log for problems, special requests, etc.
• Greeting, registering, and assigning rooms to guests.
• Processing guest registrations, including collecting payment.
• Preparing express checkout folios.
• Maintaining room status inventory.
• Communicating all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
• Maintaining and cleaning the lobby and bathroom as needed.
• Communicating all information to the following shift to ensure a smooth transition.
• Working closely with all hotel departments to ensure the highest quality of customer service.
• Answering inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explaining in-room and hotel features.
• Completing all required shift paperwork, and night audit reports daily.
• Performing other duties as assigned by management.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.