Transaction Analyst II_SCFT1H

What You Can Expect As our Transaction Analyst II, you will thrive in a high-performance, fast-paced environment where accuracy, responsiveness, and attention to detail are critical. This team manages time-sensitive transactions and supports key operational processes that directly impact the organization's financial performance and profit‑and‑loss results. A core responsibility of the team is supporting our corporate enrollment guarantee program, which helps ensure a seamless transition for customers moving to and from energy suppliers. As a result, this role plays an important part in delivering an exceptional customer experience and maintaining relationships that can influence future business opportunities. This position offers significant exposure to cross‑functional teams, opportunities for professional development, and the ability to make a meaningful impact on business outcomes. The role is based in Houston, Texas, and reports to the Transaction Manager. What You’ll Bring You hold a High School Diploma or Bachelor’s degree in Business, Finance, Accounting, Economics, Data Analytics, Information Systems, or a related field. In lieu of a degree a combination of education and relevant work experience may also be considered. A minimum of two (2) years’ work related experience in processing of Utility Market Transactions in ERCOT, PJM, NYISO, MISO, and/or ISO-NE. You are highly organized, detail-oriented, and able to manage multiple tasks with urgency and accuracy in a fast‑paced environment. You are a self‑starter who can independently prioritize work, troubleshoot issues, and drive tasks through to resolution. You have experience working with back‑office processes such as enrollments, billing, exception handling, drops, and change transactions. You have strong analytical skills with the ability to gather, organize, and analyze transaction data using CRM and reporting systems Excel, Access, Power BI, SharePoint, Oracle. You are knowledgeable in EDI enrollment and drop transactions, customer account reconciliation, and managing service level agreements (SLAs) in a high‑volume operational environment. You are knowledgeable in resolving transaction issues and coordinating with internal and external stakeholders using tools such as CRM platforms, vendor systems (e.g., MarkeTrak, Adminitrak, RightNow), and collaboration tools like Teams. Additional Details This role is eligible for our hybrid work policy: three (3) days in office, two (2) remote. This role requires availability to work as late as 6:00 PM once per week to support business needs and ensure timely completion of operational requirements. Must be willing and able to comply with all ENGIE ethics and safety policies. Compensation Salary Range: $63,300 – $96,945 USD annually. This represents the average expected pay range for a qualified candidate. ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. In addition to base pay, this position is eligible for a competitive bonus/incentive plan. ENGIE offers a comprehensive benefits package that includes medical, dental, vision, life insurance, employer‑paid short‑term and long‑term disability insurance, ESPP, generous paid time off including wellness days, holidays, and leave programs. Retirement benefits include a 401(k) retirement savings plan with a company match. Additional supplemental benefits enhance emotional and physical well‑being across life stages. Why ENGIE? ENGIE North America isn’t just participating in the Zero‑Carbon Transition, we’re leading it! Join us as we develop energy that is renewable, efficient, and accessible to everyone. At ENGIE, every talent has a role to play in the adventure of the century. Make a difference and enjoy a fulfilling professional experience. Take on exciting challenges and build a career path that reflects who you are. Join us and be part of the adventure! ENGIE is proud to be an equal‑opportunity workplace, and we are firmly committed to creating an inclusive workplace for all employees. We are committed to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at View email address on click.appcast.io. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status. We are unable to sponsor or take over sponsorship of an employment visa for this role at any time. The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. #J-18808-Ljbffr ENGIE North America Inc.