Operations Agent

Lynden Logistics is looking for an  Operations Agent to support our Domestic Operations team in  Carson, CA . As our Operations Agent, you’ll support the full life cycle of our freight shipping services – from price quoting to final delivery.  This is a safety sensitive position. 

Pay Range: 
$28–$32 per hour. 

Position Schedule:  
Monday – Friday, 4:00 PM – 12:30 AM, with overtime and on-call availability as needed. 

What you’ll be doing: 

• Process shipment documentation such as bill of ladings (BOLs), delivery manifests, and safety data sheets.

• Track and trace shipments and enter delivery reporting updates into our operational system.

• Support timely client and vendor billing/collections operations.

• Assess, analyze, and problem solve complex, gray-area shipping situations while meeting company and customer expectations.

• Provide outstanding, friendly service through daily communication with internal and external customers.

• Maintain compliance with HAZMAT, IATA, and DOT regulations, SOPs, and company standards.

• Support our warehouse operations by loading, unloading, and staging freight as needed. 

• Respond to emails, customer requests, and operational issues in a timely manner. 

Benefits you can look forward to: 

Discretionary Bonus Program – Additional bonuses paid out depending on job and company performance. 

Healthcare – Medical, dental and vision plans with employee contributions as low as $5 for you and your family. 

Paid Time Off – 17 days paid time off, PTO days increase with years of service. 

Holidays – 6 paid holidays and 2 floating holidays. 

Retirement Plan – 401(k) with up to 50% of the first 6% contributed matched. 

Tuition Reimbursement Program – Up to 50% of educational expenses reimbursed after 1 year of service. 

Extras – Life Insurance, Health and Wellness Program, Accidental Death & Dismemberment Insurance, Transit Reimbursement Program, Long Term Disability Coverage and Employee Assistance Program at no cost to you! 

To succeed in this role, you’ll need these skills: 

• Excellent customer service skills. 

• High attention to detail and accuracy in data entry and documentation.

• Proficiency with Microsoft Office and a willingness to learn new operational systems.

• Strong mathematical aptitude for pricing, weights, and measurements.

• Excellent oral and written communication skills. 

• Ability to read and interpret tariffs, procedures, and operational documents. 

And these qualifications: 

• High school diploma or equivalent.

• Minimum of three years of freight forwarding, air freight, or domestic operations experience. 

• Ability to obtain a STA badge.

• Must pass a pre-employment drug test (including marijuana).

Extra credit if you have: 

• Familiarity with Hawaii trade lanes. 

• Forklift experience. 

We personally review all candidates and promise to respond to all applications within 5 business days of applying. 

Apply now and help us keep the world moving!