Program Director-Transitional Housing

Salary Range : $89,274.74 USD to $149,131.13 USD

Housing and Counseling Services

Full-Time

Description
Program Director

Be the Leader Behind Life-Changing Shelter Programs

MPH, MSW, or MA in Health/ Social Services is required

$85,000-$90,000

THE ROLE

The Program Director leads the day-to-day operations of a transitional family residence serving families with children. In this role, you will ensure the program runs smoothly, safely, and effectively, while maintaining full compliance with the standards and guidelines set by the NYS Office of Temporary Disability Assistance (OTDA), the NYC Department of Homeless Services (DHS), and Win.

WHAT YOU WILL DO

Lead and supervise a multi-disciplinary team, including Social Service Supervisors, Housing Coordinators, and Case Managers

Integrate services across employment, childcare, and recreation to support comprehensive client outcomes

Coach, train, and develop staff to drive high performance and continuous growth

Champion and implement Evidence-Based Practices (EBP), Trauma-Informed Care (TIC), and Motivational Interviewing (MI)

Monitor program performance, ensuring progress toward permanent housing, employment, and family stability goals

Ensure timely, accurate documentation and compliance with program standards and systems (e.g., CARES)

Build and maintain strong partnerships with community providers and stakeholders to expand support services

Oversee program operations to maintain a safe, compliant, and high-quality environment for residents and staff

WHO YOU WILL BE

You will hold an MPH, MSW, or MA in Health or Social Services

You will bring at least five (5) years of experience in human services, including three (3) years in a supervisory role with responsibility for staff and budget management

You will demonstrate familiarity with Evidence-Based Practices (EBP), Motivational Interviewing (MI), and Trauma-Informed Care (TIC)

You will exhibit strong professional judgment, boundary-setting skills, and cultural awareness

You will have experience with CARES (preferred) and general comfort with workplace technology

You will be flexible and available to be on call as needed (24/7 support)

You will have bilingual proficiency in English and Spanish (preferred)

Qualifications

Education
Required
Masters or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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