Sr Manager, Systems Reliability Engineering

Job Summary: The Senior Manager of Systems Reliability Engineering (SRE) will lead and develop a high-performing team of managers, leads, and engineers responsible for the reliability, scalability, and performance of complex applications, infrastructure, and platforms across The Walt Disney Company. The team applies software engineering and DevOps principles to architect, automate, monitor, test, and operate resilient systems at scale. This leader will set the strategic and operational direction for SRE, oversee technical design and delivery, and drive engineering best practices across reliability, automation, architecture, incident management, and production operations. The role also includes responsibility for resource planning, budgeting, talent development, and overall production environment quality. The ideal candidate is a proven engineering leader with hands-on SRE experience, strong enterprise technical expertise, and the ability to partner with senior business and technology leaders. They must be an effective people leader and communicator who can balance technical quality, business priorities, cost, and long-term scalability.

Major Areas of Accountability

• Strategy & Leadership: Define and communicate the SRE vision and strategy, aligning engineering priorities with business objectives and future technology needs.
• Technology & Reliability: Lead the architecture, adoption, lifecycle, and optimization of platforms and technologies while driving best practices in automation, testing, observability, availability, and resiliency.
• Performance & Incident Management: Oversee capacity, system performance, incident, change, and problem management to ensure reliable and scalable production environments.
• Stakeholder Partnership: Collaborate with technology, business, and executive leaders to solve complex business problems, evaluate buy-versus-build decisions, and deliver effective technical solutions.
• Resource & Budget Management: Manage staffing, project prioritization, capacity planning, infrastructure investments, budgets, and resource allocation across the organization.
• Talent Development: Recruit, coach, mentor, and develop managers, leads, and engineers while fostering a collaborative, accountable, and high-performing engineering culture.

Required Education/Experience:

• Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience
• Minimum of 8 years of experience leading multiple or cross functional engineering teams responsible for supporting and deploying internet based products or services and
• Minimum of 5 years of hands on previous experience developing or supporting enterprise online products and services
• Detailed knowledge of core internet protocols including, but not limited to TCP/IP, DNS and
• Proven experience managing software development lifecycle platforms and tools
• Excellent written and verbal communications, proven ability to develop and deliver presentations geared for Senior and Executive Management
• Strong interpersonal communication skills and proven experience managing teams in highly matrixed organizations
• Working knowledge of advanced scripting and programing languages such as Python, Go, C++, Ruby, or JAVA
• Proven ability to manage budgets
• Experience with web application development platforms, tools and utilities.
• Understanding of Continuous Delivery and Integration frameworks including deployment automation and configuration management components such as Chef, Puppet, CFEngine; test and review components such as Jenkins, Gitlab CI; source and bit repositories such as git, artifactory, nexus, maven.
• Experiencing managing multiple hosting environments including public and private cloud solutions.
• Experience with scripting infrastructure with tools like Terraform or Cloud Formation

Preferred Education/Experience

• Master's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

Disclaimer PAY TRANSPARENCY The hiring range for this position in Seattle, WA is $200,400 to $268,700 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial and/or other benefits, dependent on the level and position offered. This position is with Disney Worldwide Services, Inc., which is part of a business we call The Walt Disney Company (Corporate). To learn more about Disney's guidelines on the use of AI for candidates, click here. Disney Worldwide Services, Inc. is an an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world. DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability. Having technical issues? View the FAQs for help.