Administrative Assistant - Payments

Administrative Assistant

This Administrative Assistant will work as a trusted advisor and provide critical support to an executive leader in U.S. Bank's Payments organization. Taking ownership of and driving operational effectiveness enables the Executive to focus on strategic priorities. This role owns core elements of executive operations, including calendar and inbox management, detailed travel coordination, meeting readiness, operating cadence, and cross-functional coordination in a fast-paced, high-visibility environment.

Key Responsibilities

• Manage complex calendar and inbox, including prioritization, conflict resolution, and handling sensitive communications
• Serve as primary intake point for meeting requests and coordinate across stakeholders and time zones
• Draft, edit, and manage executive communications, presentations, and materials

• Prepare executives for meetings, including agendas, materials, and context
• Own recurring leadership cadences (e.g., 1:1s for variety of employees, staff meetings), including scheduling, materials, and adjustments as priorities shift
• Track action items and ensure timely follow-up and execution

• Coordinate initiatives across stakeholders and maintain alignment on priorities
• Track milestones, decisions, and deliverables across workstreams
• Maintain organization and version control of executive materials

• Develop reports, summaries, and executive-ready materials
• Maintain shared files, documents, and structured repositories
• Support operational processes including travel, expenses, and access requests
• Track compliance and training requirements

• Partner with internal stakeholders, administrative peers, and chiefs of staff to ensure coordination and continuity
• Maintain organizational artifacts such as distribution lists
• Support team engagement and leadership participation in key initiatives

Basic Qualifications

• High school diploma or equivalent
• Typically 3+ years of administrative or executive support experience
• Expert in ability to work with a variety of applications and software including, though not limited to, the entire Microsoft Suite, including Copilot
• Ability to learn new systems as they become available
• Able to move quickly and shift priorities frequently based on business needs
• Strong prioritization, organization, and problem-solving skills
• Excellent written and verbal communication skills
• High judgment and discretion in handling sensitive information
• Ability to manage multiple priorities and operate proactively
• Strong collaboration across cross-functional stakeholders
• Experience supporting senior leadership in fast-paced, highly-confidential environments

Preferred Skills and Experience

• Bachelors' degree
• Strong reading, writing, and analytical abilities
• Professional experience with Copilot for prompting and agentic work
• Experience with reporting, data summarization, and executive materials
• This role requires working from a U.S. Bank location three (3) or more days per week.

Benefits:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.