Journey Head, Hire & Move (Vice President)
$236.6kU061 (FCRS = US061) Novartis Services, Inc.
Job Description Summary
The Global Journey Head, Hire & Move is a senior leader within the People & Organization Products & Experience (HR) organization, with strategic responsibility for the Hire & Move product grouping and the end-to-end employee and manager journeys it enables. The role leads the Product Owners accountable for Talent Attraction, Talent Acquisition, Onboarding, Internal Mobility, Global Mobility, Executive Scouting and External Workforce, ensuring journey coherence, portfolio health, disciplined investment and value realization. The portfolio is focused on attracting and hiring the right talent, integrating new joiners quickly, and enabling movement of employees and external talent across opportunities and locations.
Hybrid
This role can be based in East Hanover (US), London or Basel.
Key Responsibilities
- Product Grouping Scope. Accountable for the Hire & Move product grouping, comprising: Talent Attraction; Talent Acquisition; Onboarding; Internal Mobility; Global Mobility; Executive Scouting; External Workforce. The role ensures these products operate as a coherent portfolio and collectively deliver the intended journey outcomes.
- Leadership Team Contribution. Key and active member of the People Experience Leadership Team, together defining and driving the Novartis People Experience ambition, strategy and enterprise priorities.
- Journey Strategy, Vision & Coherence. Own the multi-year ambition for the journeys enabled by the product grouping and translate company strategy, workforce priorities and Expertise Hub direction into coherent journey outcomes. Align Product Owners and partners around the best end-to-end result while preserving Product Owner accountability for individual product strategy, roadmap and lifecycle.
- End User Insight & Business Outcome Definition. Maintain a deep, current and structured understanding of user needs across the portfolio. Sponsor human-centered discovery, use listening and external benchmarks, and define measurable business outcomes that govern portfolio choices.
- Technology Portfolio Plan & Simplification. Work in partnership with the strategy & innovations team to define and drive the automation, AI and agentification strategy across the journey portfolio. Ensure the optimal balance between digital self-service, intelligent agents, automation and human interaction to improve experience, efficiency, compliance and business outcomes while maintaining appropriate governance and oversight. Define the business outcomes, priorities and value expectations that guide the product grouping technology roadmap with PTDI and DDIT. Identify fragmentation, duplication, technical debt, integration gaps and data constraints and prioritize simplification.
- Expertise Hub Partnership & Strategic Priority Translation. Act as the primary portfolio relationship owner with relevant Expertise Hubs. Translate functional strategy, policy and standards into coherent portfolio choices and enable Product Owners to evolve products within agreed guardrails.
- Product Portfolio Strategy, Governance & Lifecycle. Lead the portfolio of Product Owners and own portfolio strategy, composition and health. Establish common product cadences, align roadmaps, arbitrate priorities and recommend investment, acceleration, simplification, consolidation, replacement or retirement.
- Journey, Portfolio KPI & Financial Value Stewardship. Own the KPI and value-realization framework, portfolio cost and investment view, and cross-product indicators. Make or recommend capacity and financial trade-offs so resources are directed toward the greatest benefit and strategic alignment.
- Controls Architecture. Ensure every product has appropriate regulatory, policy, data privacy and process controls, that controls are regularly tested, and that material failures are surfaced and addressed.
Essential Criteria
- Extensive Senior P&O(HR) leadership background with breadth across domains across P&O, product, experience or technology-enabled transformation, including significant senior-level responsibility in a complex, global organization.
- Direct experience in more than one P&O domain is desirable; credible exposure through enterprise collaboration and portfolio leadership may provide equivalent breadth.
- For this product grouping, experience leading or materially shaping parts of the talent acquisition and movement lifecycle, such as talent attraction, recruiting and selection, onboarding, internal mobility, global mobility or external workforce, would be a preference.
- Experience connecting candidate, employee and manager journeys across organizational and geographic boundaries, improving high-volume and time-sensitive journeys, and delivering measurable outcomes such as quality of hire, hiring speed, candidate experience, time-to-productivity, internal movement or assignment effectiveness would be particularly useful.
- Experience operating across the Expertise Hub–P&O Workforce Strategy–product boundary.
- Demonstrated experience navigating the intersection between strategic design and product or operational delivery, and building relationships that enable these communities to work together.
- Technology strategy and AI orientation at portfolio level.
- Product portfolio, financial and governance experience.
- Change Leadership & Organizational Influence.
- People Leadership & Team Building.
- Senior Stakeholder Influence, CoE Partnership & Product Arbitration.
Benefits & Rewards
The salary for this position is expected to range between $236,600.00 - $439,400.00 USD Annual. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Salary Range $236,600.00 - $439,400.00
- Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.
- US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits.
- In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.
Why Novartis
Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives.
EEO Statement
The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.
Accessibility and reasonable accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to View email address on click.appcast.io or call View phone number on click.appcast.io and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Skills Desired
Business Acumen, Change Management, Coaching, Data Analytics, Data-Driven Decision Making, Development Leadership, HR Strategy, Leadership, Organizational Design, Performance Management (PM), Stakeholder Management, Strategic Planning, Talent Management
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