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Life Sciences IT Help Desk Level 1 Support

Planet Pharma

Planet Pharma in Minnetonka, Minnesota seeks a Level 1 End User Service Desk Agent contractor to be the first point of contact for employee technology issues. You will triage, troubleshoot, and resolve routine requests, and escalate complex items to Level 2/3 while maintaining uptime and data integrity in a regulated life sciences environment. Responsibilities include handling incidents via phone, email, chat, and ticketing, performing basic hardware/software troubleshooting on Windows/macOS, #J-18808-Ljbffr Planet Pharma

Vacancy posted 2 days ago
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