Supervisory Veterans Service Representative (VSCM)

Duties

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Specific duties include, but are not limited to:

• Planning, organizing, coordinating, directing, and controlling the work of the Division.
• Revising and developing work methods to support division priorities.
• Ensuring proficient resource utilization and quality of work performed and services rendered; writing/establishing policies and procedures within the division.
• Maintaining the highest technical and professional authority to make decisions in the most complex or critical claims, or those which commit the Federal Government to unusual liability.
• Forecasting workload of the Division, both short and long range, so adequate funds, staffing, space, equipment, and supplies will be planned for, budgeted, and provided.
• Reviewing written correspondence to individuals, Congressional, White House, or other special inquiries for approval.
• Consulting with supervisors and union representatives/officials to discuss and resolve employee performance issues, complaints, or grievances.

Promotion Potential:

This position is being selected at the full performance level.

Work Schedule:

Full time, Monday-Friday (hours to be determined by hiring office)

Compressed/Flexible:

Hours to be determined by hiring office.

Telework:

This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.

Remote/Virtual:

This is not a virtual position.

Position Description/PD#:

Supervisory Veterans Service Representative (VSCM); PD37978A

Relocation/Recruitment Incentives:

Authorized Relocation expenses and services (Permanent Change of Station - PCS) are authorized. PCS covers the relocation of a household for government convenience when transferring between duty stations. By accepting PCS, the selectee agrees to remain in Federal service for 12 months after the move. Failure to complete the service period may require repayment of PCS expenses.

Financial Disclosure Report: This position requires completion of a Confidential Financial Disclosure Report (OGE-450) under 5 C.F.R. 2634.904(a). OGE Form 450 is used to assist agencies and employees to avoid conflicts between duties and financial interest. The selectee must submit the form before entering on duty and annually thereafter

US Department of Veterans Affairs