Store Manager

Job Description

Job Description

The Store Manager is responsible for overseeing the daily operations of an Interstate All Battery Center retail location. This role combines leadership, sales, customer service, inventory management, and operational oversight to ensure the store delivers exceptional customer experiences while achieving sales and profitability goals. The Store Manager leads and develops team members, maintains a safe and organized work environment, and represents the Interstate Batteries brand with professionalism and integrity.

Key Responsibilities

Store Operations

• Manage day-to-day retail store operations
• Ensure the store is clean, organized, stocked, and operating efficiently
• Open and close the store according to company procedures
• Maintain compliance with company policies, safety standards, and operational procedures
• Oversee cash handling, deposits, point-of-sale transactions, and reporting

Sales & Customer Service

• Deliver outstanding customer service and build long-term customer relationships
• Drive sales growth through retail sales, commercial account development, and upselling opportunities
• Assist customers with battery selection, testing, installation, and product recommendations
• Resolve customer concerns professionally and effectively
• Monitor store performance metrics and implement strategies to improve results

Team Leadership

• Train, schedule, and supervise store employees
• Create a positive, team-oriented work environment
• Coach and develop staff to improve product knowledge, sales ability, and customer service skills

Inventory & Merchandising

• Order product and manage inventory levels to ensure product availability
• Make sure inventory is counted on a monthly basis
• Receive and stock merchandise accurately
• Maintain proper merchandising and product displays
• Monitor battery rotation, understand recycling processes

Commercial & Community Relations

• Build and maintain relationships with local businesses and commercial customers
• Represent the Interstate Batteries brand in a professional manner

We are a family-owned franchise of Interstate Batteries.

Company Description

We are a family-owned franchise of Interstate Batteries.