Chick-fil-A Restaurant Manager

Chick-fil-A Maumelle Restaurant Manager

Company: Chick-fil-A Maumelle Owner/Operator Melissa Campos brings approximately 12 years of Chick-fil-A experience and a genuine passion for developing people, building relationships, and creating a culture of belonging. The restaurant's vision is to Create Lasting Influence Through Unmatched Service and Care. Chick-fil-A Maumelle is a growing, approximately $7 million restaurant with a leadership team committed to operational excellence, accountability, and investing in people. The team's core values are SOAR: Service, Opportunity, Attitude, and Resilience. Chick-fil-A is known for its commitment to remarkable hospitality, leadership development, and opportunities for personal and professional growth. Chick-fil-A has received the highest customer satisfaction scores among quick-service restaurants for 11 consecutive years. Chick-fil-A is the largest quick-service chicken restaurant chain in the United States and one of the fastest-growing restaurant brands in the nation. Chick-fil-A has been recognized by Forbes for Best Customer Service (2026), America's Dream Employers (2026), America's Best Companies (2026), America's Best Large Employers (2026), Most Trusted Companies in America (2026), Customer Experience All Stars (2024), Best Brands for Value (2025), Best Brands for Social Impact (2023), Best Employers for Women (2023), and The Halo 100 (2022). Chick-fil-A has invested more than $244 million in Team Member scholarships since 1973, including more than $29 million awarded in 2026 to more than 16,000 recipients.

Value and Appreciate Employees $23 to $26 per hour, based on experience and qualifications Full-Time position Health insurance Paid time off and paid breaks Complimentary meals Monthly cell phone stipend Annual Christmas bonus Leadership development opportunities and annual team retreats Complimentary telehealth benefits Sundays off

Opportunity Are you an experienced leader who enjoys developing people, taking ownership, and building a culture where others can thrive? Chick-fil-A Maumelle is seeking a Restaurant Manager to join its leadership team. This is a Director-level opportunity for someone who is hungry to grow, humble enough to receive feedback, and passionate about creating an exceptional experience for both guests and team members. You will work alongside an engaged Owner/Operator and an established leadership team to strengthen daily operations, develop future leaders, and help guide a growing restaurant into its next chapter. We are open to leaders from restaurant, hospitality, and other people-focused industries who bring strong leadership experience and a willingness to learn the Chick-fil-A business.

Your Impact Lead and support daily restaurant operations while maintaining high standards for food quality, food safety, hospitality, and operational excellence. Coach, encourage, and develop Team Members, Trainers, Team Leaders, and Coordinators. Build a positive team environment rooted in accountability, belonging, and continuous improvement. Identify opportunities to strengthen restaurant systems, team performance, and the guest experience. Partner with the Owner/Operator and fellow Directors to execute restaurant goals and develop future leaders. Demonstrate ownership by proactively identifying challenges, offering solutions, and following through on commitments. Lead by example, remaining actively engaged in restaurant operations and willing to serve alongside the team. Take ownership of functional responsibilities based on individual strengths and the evolving needs of the business.

Background Profile At least 2 years of leadership experience, including experience coaching, developing, and holding others accountable. Restaurant or hospitality leadership experience is strongly preferred, but exceptional leaders from other industries are encouraged to apply. A humble, hungry, and coachable approach to leadership. Strong interpersonal and communication skills with the ability to connect with team members across different ages, backgrounds, and experience levels. A demonstrated ability to receive feedback, take initiative, solve problems, and follow through. A passion for developing others and contributing to a healthy, high-performing team culture. The ability to balance operational execution with people development and long-term improvement. A willingness to learn Chick-fil-A systems and uphold the restaurant's standards and values.