Clinical Lab Administrative Assistant

Job Description

Job Description

Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit

Location Address: 

Department:  Clinical Lab

Work Schedule:  Monday – Friday (7:00am – 3:30pm)

What We Offer Our Team Members:

• Generous Paid time-off (PTO) and paid holidays
• Medical, Dental, and Vision Insurance
• Health benefits eligible the first day of the month following your start date.
• 401(k) Plan with Company Match (first of the month following 2 months of service)
• Basic & Supplement Life Insurance
• Employee Assistance Program (EAP)
• Short-Term Disability
• Flexible spending including Dependent Care and Commuter benefits.
• Health Savings Account
• CCRM Paid Family Medical Leave (eligible after 1 year)
• Supplemental Options (Critical Illness, Hospital Indemnity, Accident)
• Professional Development, Job Training, and Cross Training Opportunities 
• Bonus Potential
• Potential for Over-time Pay (Time and a half)
• Holiday Differential Pay (Time and a half)
• Weekend Shift Differential Pay ($4.00 per hour)

How You Will Make an Impact:   The Clinical Lab Assistant makes a significant impact on patient care, healthcare efficiency, and medical research. Their attention to detail, commitment to quality, and adherence to protocols ensure that blood collection procedures are performed safely and accurately, contributing to accurate diagnosis, improved patient outcomes, and overall healthcare quality.

What You Will Do:   The Clinical Laboratory Assistant is responsible for performing phlebotomy procedures, blood processing, obtaining lab results from reference laboratories, assisting with andrology related duties, and maintenance of computer-generated logs and reports for patient testing and billing. The Clinical Laboratory Assistant reports to the Clinical Lab Supervisor.

• Provide phlebotomy services to clinical laboratory patients according to CCRM protocols (i.e., patient identification, patient preparation, and specimen collection/labeling).
• Confirm all information with patient and request/facilitate any necessary changes.
• Confirm patient insurance information and ensure use of contracted reference laboratory when appropriate; route billing information as “bill insurance”; “bill patient”; “bill client”. 
• Process sample(s) for testing, ensure proper transportation/storage conditions, complete requisition forms, and maintain electronic record of all processes.
• Generate billing, charges, and payment information for laboratory services and perform billing audit as required. 
• Maintain sanitary work environment and follow bloodborne pathogen handling and disposal procedures per OSHA guidelines. 
• Maintain adequate supplies for phlebotomy procedures; conduct inventory at pre-established intervals and order supplies to maintain inventory.
• Follow established procedure for returned shipping kits. 
• Review and maintain the RSO to reflect current/pending orders daily.
• Collaborate with genetic laboratories to ensure proper billing and resolve billing issues.
• Performs other duties as assigned. 

What You Bring:

• High School Diploma or equivalent required.. 
• Working knowledge of laboratory software.
• Able to collect payment for services rendered. 
• Maintain strict confidentiality for all clinic/lab information in accordance with CCRM security and confidentiality policies and HIPAA regulations. 

Working Conditions:   The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. This job operates in a professional office, clinical and/or laboratory setting. This role routinely uses standard office equipment such as computers, including computer keyboards and mice; telephones; photocopiers; scanners; filing cabinets. While performing the duties of this job, the employee will interact with others and ensure compliance with medical regulations, ethical guidelines, and organizational policies to maintain the highest standards of care and patient and staff safety. 

CCRM’s Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits.

Pre-Employment Requirements:   All offers of employment are conditional upon the successful completion of the CCRM Fertility onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees.

Equal Employment/Anti-Discrimination :  We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.