Community Manager
Franklin Group
Job Title: Community Manager - Tax Credit Experience Preferred Supervisor: Senior Community Manager/Portfolio Manager/VP of Community Operations FLSA Status: Exempt (Salary) JOB SUMMARY Responsible for the operational and financial aspects of a community and meeting company goals in those areas. Results are achieved by facilitating the optimum performance of the community in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information reporting and compliance with all applicable laws and company policies. ESSENTIAL DUTIES AND RESPONSIBILITIES Operating the community within the financial guidelines and approved budget. Ensure rents are collected when due, and monies are posted in a timely manner. Issue 5-day notices (Pay or Quits) and evictions. Required to work one weekend a month. Preferably the first weekend of the month. Perform physical inspections of the community and verify condition of vacant apartments. Coordinate with maintenance staff to ensure timely recondition of apartments after move-out. Direct supervision of the office staff and maintenance supervisor. Indirect supervision of maintenance operations including maintenance technicians, grounds and housekeeping. Knowledge of Fair Housing Laws. Responsible for the interviewing, hiring and on-boarding all community team members. Order maintenance uniforms and ID badges. Responsible for ensuring a professional appearance and behavior at all times for self and community team members. Responsible for the inventory and ordering of all necessary administrative supplies and equipment for the office staff. Responsible for the thorough knowledge, implementation and enforcement of all policies and procedures of the Company ensuring that all personnel in all departments are operating within those regulations. Responsible for the leasing of the community through supervision of the office and leasing personnel ensuring that all sales techniques and methods required by the company are being used effectively and in a professional manner. Approve and submit all invoices for payment through Nexus. Responsible for ensuring that all personnel respond to resident requests or complaints in a timely, efficient and courteous manner. Responsible for generating and analyzing various reports, i.e., Leasing Trends, Financial Performance and Projections and Occupancy Verifications. Responsible for implementing, designing and maintaining a resident retention program, i.e., resident referral program or social activities. Responsible for ensuring that all personnel in all departments operate within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times. Responsible for reporting any unusual extraordinary circumstances regarding the residents or the community. Responsible for seeking educational opportunities and self-improvement for personal growth and development. SUPERVISORY RESPONSIBILITIES Directly supervises one or more team members in the office and/or maintenance teams. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training team members; planning, assigning and directing work; appraising performance, rewarding and disciplining team members; addressing complaints and resolving problems. QUALIFICATIONS Tax Credit Preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or three to five years related experience and/or training; or equivalent combination of education and experience. COMMUNICATION and PRESENTATION SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to prepare reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, residents, customers, and the general public. Ability to effectively present information in one-on-one and small group situations to customers, clients and other team members of the organization. LEADERSHIP and STAFF DEVELOPMENT Experience in managing diverse workforce. Ability to manage conflict, provide direction, and drive business results by managing the performance off staff members. ANALYTICAL and MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages and apply to practical situations. Ability to work with mathematical concepts such as probability and statistical inference. Ability to analyze basic operating statements and identify unusual operating trends, ratios and variances. PROBLEM SOLVING SKILLS Ability to make and implement decisions under conditions of risk and/or uncertainty. REASONING ABILITY Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. CERTIFICATES, LICENSES, DESIGNATIONS The Certified Apartment Manager (CAM) or Resident Apartment Manager (RAM) designations are highly recommended for this position. Fair Housing must be completed within 1 day of hire. Preventing Sexual Harassment, Workplace Harassment and Drug Free Workplace courses must be completed within 7 days of hire. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team members are regularly required to use hands to finger, handle, or feel and talk or hear. The team members are frequently required to stand, walk and sit. The team members are occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl. The team members must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. CORPORATE INTEGRITY All team members in all positions are expected to act professionally at all times, including but not limited to treating others with respect, valuating diversity, supporting team/community goals, and following company policies and procedures and fostering company core values. Franklin Group is an Equal Employment Opportunity Employer. #J-18808-Ljbffr
- ## Community ManagerApplyremote type: On-sitelocations: Charleston, SCtime type: Full timeposted on: Posted Todayjob requisition id: R-1... ...0889**Job Description:*** ****Team Member Title:**** Community Manager* ****Location:**** Downtown Charleston, SC* ****Team:**** Property...SuggestedFull timeLocal area
- ..., and caring individuals who are ready to make a meaningful impact at our award-winning apartment communities each day. As one of the top 50 largest multifamily management companies in the country- proudly rooted in the Southeast—we lead with heart and operate with purpose...SuggestedWork at officeMonday to FridayWeekend workAfternoon shiftWeekday work
$75k - $80k
...: GCRONSImagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities... ...high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer...SuggestedFull timeWork at office- ...Associa Carolinas is hiring a Community Association Manager to oversee a dedicated portfolio of up to 10 HOA, townhome, and condominium communities in the Summerville and North Charleston areas. The Community Association Manager manages the daily operations to include...SuggestedFor contractors
- ...value-creating potential. Striving to enrich the lives of the communities we serve At Franklin Group, we focus exclusively on multifamily... ...and the wisdom of decades of experience, we are equipped to manage profitability, develop for sustainable growth, and invest for...SuggestedWork at officeWeekend work
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...Join to apply for the Community Association Manager role at FirstService Residential Get AI-powered advice on this job and more exclusive features. Description Job Overview: As a Community Manager, you will provide strong leadership and management direction on behalf of...Full timeTemporary work- ...Franklin Group in Charleston, SC is seeking a Community Manager with Tax Credit experience to oversee the operational and financial performance of a multifamily community. You will manage leasing, resident services, maintenance coordination, and staff supervision while...
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...integrated global real estate platform offering expertise in property management, investment management, development, and construction services... ...as assigned or as necessary. • For California Only: Community Managers working in California are responsible for managing...Full timeFor contractorsWork at officeLocal areaImmediate start$100k - $115k
...integrated global real estate platform offering expertise in property management, investment management, development, and construction... ...RESPONSIBILITIES:Ensures that the portfolio and individual communities meet the established operational, financial, and business performance...Full timeWork at officeLocal areaImmediate start$70k
...people while keeping operations organized and running smoothly? This growing technology-focused organization is seeking a Community & Operations Manager to serve as a key point of contact for members, visitors, presenters, and community partners while overseeing the day-...Work at officeLocal areaMonday to FridayFlexible hours- ...application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Community Association Manager (Portfolio) Full-time Salaried Community Managers 17 - Charleston, North Charleston, SC, US 3 days ago Requisition ID: 3...Full timeWork at officeHome office
- ...health, and wellness programs Requirements Multi-family property management experience preferred. Valid driver's license (free from major... ...to inform and update them on issues and/or their apartment community. Assists in the preparation of the operational budget. Walks the...Full timeLocal areaImmediate start
- ...Middleburg Communities seeks an accomplished Community Asset Manager to optimize asset performance, lead leasing, and deliver hospitality-level resident service. You will drive revenue, manage budgets, oversee capital plans, and mentor a high-performing on-site team across...
- ...West Shore is seeking a Resident Services Manager to ensure a high-quality living experience for residents. You will work with the property team to create a welcoming environment and promote community engagement across the property. The role includes coordinating events...
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...Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for... ...make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is...- ...Marshalls - 2243-E Ashley Crossing Dr, Charleston, SC 29414, United States of America [Department Manager] As a Customer Experience Coordinator at Marshalls, you'll: Role model established customer experience practices with internal and external customers; Support and...Immediate start
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...those with disabilities and Protected Veterans, are encouraged to apply.Job Description:Oversee 7 locations in West VirginiaThe Market Manager is responsible for the operation and results of multiple locations within a designated area not limited to operations, internal and...Daily paidFull timeTemporary work- ...more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued expansion on the horizon, we are more than a leader... ...or an adjacent consumer real estate verticalProven ability to manage marketing strategy across a large, multi-market portfolio...Full timeWork from home
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...daily front-end operations, including checkout flow and line management Direct associates during your shift, adjusting priorities... ...a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is...Hourly payFull timePart timeFlexible hoursShift workNight shift
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