Retail Associate - Weekends & Special Events

Job Description

Job Description

Seltzer's Smokehouse Meats, home to the best Lebanon Bologna in the world

For over 125 years, Seltzer's has built a reputation for producing the highest quality products in our industry. With a renewed vision from our next-generation CEO, the iconic Seltzer's brand continues to grow through innovation, creativity, and forward thinking. We believe in a "people first" culture where respect and quality are never sacrificed for profit.

With our world-class standards of quality and performance, combined with a fun, safe, and inclusive environment, it's no wonder many of our team members have been a part of the Seltzer's family for 20, 30, and even 40 years. Come join us!

Retail Associate – Weekends & Special Events

Seltzer's Smokehouse Meats is looking for an enthusiastic Retail Associate to join our team on a weekend and occasional event basis . This position is perfect for someone who enjoys engaging with people, creating memorable customer experiences, and representing a historic local brand.

Role:

Reporting to the Outlet Store Supervisor, the Retail Associate is responsible for providing exceptional customer service while supporting the daily operations of our retail store and Smokehouse Experience Tour program. This position primarily works Saturdays through Sundays , with additional opportunities to work special events, holidays, company tours, and other high-volume retail days throughout the year.

Some of your responsibilities will include:

• Welcome and assist customers in a friendly, professional manner.
• Ensure shelves, coolers, and displays remain fully stocked, organized, and visually appealing.
• Operate the point-of-sale system, process purchases, and handle cash and credit card transactions.
• Price merchandise and assist with inventory management.
• Help customers select products that best fit their needs.
• Process, print, and package online eCommerce orders.
• Lead guests through the Seltzer's Smokehouse Experience Tour when scheduled.
• Assist guests with tour waivers and provide engaging information about Seltzer's history, Lebanon Bologna production, and food safety practices.
• Maintain all food safety and food defense standards.
• Support seasonal promotions, company events, and other special activities as needed.

Qualifications:

• Previous retail or customer service experience preferred but not required.
• Friendly, outgoing, and energetic communicator.
• Comfortable speaking to groups and providing guided tours.
• Basic math and cash-handling skills.
• Dependable with excellent customer service skills.
• Ability to stand for extended periods and lift products as needed.
• Availability to work weekends (Saturday and Sunday), with flexibility to work occasional weekdays for special events, tours, holidays, and peak business periods.

Schedule:

• Primarily scheduled on weekends .
• Additional hours available for:
• Smokehouse Experience Tours
• Company-sponsored events
• Holidays
• Seasonal promotions
• Peak retail periods
• Typical shifts range from 4 to 8 hours , depending on business needs.

Compensation:

This is an hourly position with a pay range of $20.11 per hour , based on experience.