VIP Food Runner

Live Nation Entertainment

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

The Job

The Aragon Ballroom VIP Food Runner will be responsible for several duties, including:

• Serving food to VIP guests
• Explaining food items
• Assisting servers
• Table setup and maintenance
• Expediting food orders

Your role will be to provide our guests with outstanding service while working in a fast-paced concert environment.

This is a part-time, event-based position paying $15/hr plus tips.

What This Role Will Do

• Perform table maintenance duties according to venue service standards
• Perform opening/running/closing duties according to venue service standards
• Respond to guest inquiries and requests in a courteous and polite manner
• Maintain line of sight/atmosphere control by circulating through the work area throughout the shift
• Keep the floor neat, clean, and free of food, trash, and other obstacles throughout the shift
• Clean all spills immediately and use floor signs to caution guests and staff
• Put all trash and recyclable products in proper receptacles
• Clean and stock the line to par throughout shift
• Stay informed of current menu items and descriptions
• Follow private party service guidelines to ensure event success
• Assist other employees as needed
• Follow all safety standards
• Occasionally work special events scheduled throughout the venue

What This Person Will Bring

Required:

• High-volume kitchen operations experience
• Food service experience as either an Expediter or Server in a high-volume environment
• Exceptional communication skills
• Sense of urgency and time management
• Knowledge of kitchen sanitation standards
• Critical thinking and decision-making skills
• High school diploma

Preferred:

• Point-of-sales experience
• Experience working in a live music environment

Physical Demands / Working Environment

• Fast-paced, often loud and stressful environment
• Extended periods of standing and working on your feet
• Must be able to lift or move up to 40 lbs using proper lifting techniques
• Intensely physical environment

Equal Employment Opportunity

We aspire to build teams that reflect and support the fans and artists we serve. Every day, we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events.

Live Nation strongly supports equal employment opportunity for all applicants, regardless of:

• Age (40 and over)
• Ancestry
• Color
• Religious creed (including religious dress and grooming practices)
• Family and medical care leave
• Mental or physical disability (including HIV and AIDS)
• Marital status
• Domestic partner status
• Medical condition (including cancer and genetic characteristics)
• Genetic information
• Military and veteran status
• Political affiliation
• National origin (including language use restrictions)
• Citizenship
• Race
• Sex (including pregnancy, childbirth, breastfeeding, and related medical conditions)
• Gender, gender identity, and gender expression
• Sexual orientation
• Intersectionality
• Any other basis protected by applicable federal, state, or local law

We will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act, as well as other similar and applicable laws.

We also afford equal employment opportunities to qualified individuals with disabilities. Live Nation will make reasonable accommodations for physical or mental limitations in accordance with legal obligations, including reasonable accommodations for pregnancy.

Applicants are invited to identify reasonable accommodations needed to perform the essential functions of the position. If you require an accommodation, please contact a Human Resources Representative to request participation in a timely interactive process.

Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

Hiring Practices

This job description outlines the general nature and level of work performed by employees within this classification. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner.

Live Nation may use various recruiting methods, including:

• Promotion from within
• Employee referrals
• Outside advertising
• Employment agencies
• Internet recruiting
• Job fairs
• College recruiting
• Search firms

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