Operation planner

Job Description

Job Description

Hybrid Reynoldsburg/Columbus Ohio

We are seeking an Associate Production Planner to support end-to-end order management, production planning, and supply chain operations across multiple brand channels. This role is responsible for purchase order (PO) management, delivery tracking, reporting, and issue resolution , while partnering with cross-functional teams and offshore support.

This is an excellent opportunity for a detail-oriented, analytical professional with experience in production planning, supply chain, merchandising operations, or retail planning who thrives in a fast-paced environment.

Key Responsibilities

Order Management

• Create, update, and maintain purchase orders (POs)
• Manage PO amendments, order adjustments, and issue resolution
• Monitor and maintain on-order reporting (OSR) including weekly reviews and monthly audits
• Track delivery timelines, dye dates, and cut dates
• Coordinate with offshore teams for data entry in SAP, Mainframe, or similar systems
• Partner with Planning to adjust orders and ensure accuracy
• Manage article setup and ongoing order lifecycle
• Resolve order-related issues and escalate when necessary

Liabilities & Order Cancellations

• Review and interpret order liabilities and financial impact
• Ensure timely confirmation of liabilities post-order placement
• Maintain and communicate liability reporting to internal stakeholders
• Support raw material and contract reconciliation
• Manage dispute resolution and case tracking
• Perform risk assessment on expiring liabilities
• Process and document order cancellations for reporting

Production & Capacity Planning

• Ensure on-order accuracy and commitment tracking
• Manage commitments not yet tied to purchase orders
• Support production schedule creation and maintenance (CGL)
• Update tracking tools to ensure cross-functional alignment
• Enter key production milestones into systems (WIPS)
• Participate in weekly production/planning meetings
• Manage urgent/speed orders , including issue resolution and escalation
• Maintain reporting for late deliveries and floorset impact

Cross-Functional Collaboration

Work closely with internal and external teams including:

• Supply Chain / Logistics
• Distribution Center Operations (DC Ops)
• Planning & Merchandising
• Product Development (PD)
• Vendors & Regional Teams
• Commercialization & Product Performance
• Textiles / Raw Materials

Required Qualifications

• Bachelor’s degree required
• 1–3 years of experience in production planning, supply chain, merchandising, or operations
• Experience with purchase order management, order tracking, or inventory planning
• Strong proficiency in Microsoft Excel (pivot tables, VLOOKUP, reporting)
• Experience with SAP, Mainframe, or ERP systems preferred
• Strong attention to detail and organizational skills
• Ability to multi-task, prioritize, and meet deadlines
• Excellent problem-solving and communication skills