Call Center Rep

Spartan Plumbing, LLC is currently hiring for a full-time Call Center Rep to be the first point of contact with our customers when answering phone calls in the Dayton, OH area. This customer service position earns a competitive wage of $20 an hour , with the opportunity to earn incentives .

In addition to competitive pay and our family-oriented culture , we offer our customer service team the following benefits:

• Health insurance
• A 401(k) plan with company match
• Paid vacation, paid personal time (PTO), and paid holidays

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application . We hope to meet you soon!

DAY-TO-DAY

This full-time position typically works Monday through Friday between 10 AM to 7 PM.

As a Call Center Rep, you have a key role as you are the first impression for potential customers. In order to provide our clients with the very best services, we need someone to attend to the details and keep our office running efficiently. You act as a liaison between customers and sales staff as well as field customer questions and route phone calls.

Your first priority is to answer phones cheerfully and provide top-notch customer service. Highly motivated and self-directed, you help us make outgoing calls to schedule service appointments and begin the tracking process. Your positive, friendly disposition comes through in all your interactions whether by phone, email, or text and is one of the reasons our clients enjoy doing business with us. You love that you get to interact with people every day and enjoy keeping everything up-to-date and accurate!

ABOUT SPARTAN PLUMBING, LLC

Here at Spartan Plumbing, LLC, a Nexstar Company, we are dedicated to serving our customers in the Dayton, OH region. Family-owned and operated, we pride ourselves on meeting our customer's needs and strive to be in constant communication with our customers until the job is done and to their satisfaction. We want every customer to walk away feeling like they've received unprecedented service that is professional and of the highest quality. We go above and beyond our client's expectations and are passionate about customer service and helping our neighbors solve their plumbing challenges!

Our employees are the lifeblood of our company! We invest in their success by ensuring they are up-to-date on building codes, property design, and construction, and how local climate affects each job differently. We are a family-based company , so we thrive on working as a team to accomplish a common goal of servicing our great community.

OUR IDEAL CALL CENTER REP

• Organized - for orderly, precise, and efficient work
• Problem-solver - to quickly address and fix issues
• Social - can effectively communicate, both verbally and written
• Friendly - to provide customers with exceptional service
• Reliable - someone who clients and coworkers can depend on

If this sounds like you, keep reading!

REQUIREMENTS

• Experience with computers
• Experienced with Excel and Word

If you meet the above requirements, we need you. Apply today to join our team as a Call Center Rep!

Location: 45459