LensCrafters - Assistant Manager

Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We have a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Requisition ID: 933256 Store #: 000293 LensCrafters Position: Full-Time LensCrafters is part of EssilorLuxottica, a global leader in design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and digital solutions. General Function The Assistant Manager acts as a leader in the absence of, or in support of, the Store Manager, and behaves as a business owner within the marketplace and LensCrafters organization. They represent LensCrafters as the premier destination for all vision needs within the community and deliver key performance metrics. Major Duties & Responsibilities Delivers quality and improvement to exceed all key performance indicators (KPIs): Compensation Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives. Strong understanding of retail business translating to positive sales, business results and an understanding of the market & competitors. Supports store business plans to maximize sales & profit. Partners with store manager to lead & develop team. Delivers clear, constructive, timely feedback and partners with Store Manager on development. Executes visual directives & maintains store appearance. Maintains positive working relationship with doctors. Promotes team compliance to all policies. Performs administrative duties. Works a flexible schedule, including nights & weekends. Basic Qualifications High School graduate or equivalent. 1+ year(s) management/supervisory experience with direct reports. Knowledge of retail operations, processes & policies. Strong basic math skills. Familiarity with cash register, computers & calculators. Must have a strong command of the English language for all written correspondence & oral communication. Strong communicator & listener. Demonstrated high level of selling skills. Proven ability to problem solve. Preferred Qualifications College degree or equivalent. Previous experience in leadership position within retail & customer service industry. Knowledge of basic optics. Knowledge of current store merchandise. State licensure (if applicable) &/or ABO Certification in non-licensed states. Brand Final Inspector Certification. Brand Quality, Fitting & Adjusting Program. Compensation & Benefits Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation and various employee discounts. Equal Opportunity Statement We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. #J-18808-Ljbffr