Billing and Revenue Specialist

Billing and Revenue Specialist

Maintains and supports office operations by ensuring accurate documentation, reporting, and billing processes. Provides administrative support to facility leadership and serves as a point of contact for internal teams, customers, and vendors.

This document is designed to provide a general overview of the requirements of the position and does not entail a comprehensive list of all activities, duties, or responsibilities that will be required for this position. In addition, these activities, duties, or responsibilities may change and will be periodically updated.

Essential Duties and Tasks

• Provide administrative support to management, including reports, documentation, and special projects
• Invoice customer for manual services and follow up when invoices are unpaid/overdue
• Accounts Payable (AP) invoice coding in Concur AP system
• Review and resolve exception reporting (partially processed batches, deferred accrued shipped, etc.)
• Work with IT and Revenue Analyst to ensure proper revenue recognition
• Complete daily, weekly, and monthly reports, including billing and operational data
• Support Time & Attendance processing for temporary employees and verify hours worked
• Monitor and update tracking systems and spreadsheets
• Assist with production, operational, and customer support activities as directed
• Maintain professionalism, confidentiality, and positive working relationships
• Adapt to changing priorities and perform other duties as assigned

Minimum Requirement

• High School Diploma or GED
• 2+ years of administrative, billing, or AP/AR experience
• Strong communication and customer service skills
• Basic to intermediate computer skills (Microsoft Office)
• Ability to perform accurate data entry, reporting, and calculations
• Strong attention to detail, organization, and problem-solving skills
• Ability to manage multiple tasks and meet deadlines
• Ability to maintain confidentiality and professionalism
• Reliable attendance

Preferred Qualifications

• Associate's degree in accounting or related field

Physical Demands

Check physical demands that apply - Describe job responsibilities that require physical demands checked

Standing - 15 - % of time - While photocopying, filing

Walking - 15 - % of time - To and from various offices, equipment, getting mail

Sitting - 70 - % of time - Doing desk work, answering phone, etc.

Lifting - 50 - lbs. - Office supplies, documents, files, etc.

Carrying - 15 - lbs. - Office supplies, documents, files, etc.

Pushing - 15 - lbs. - Office chairs

Pulling - 15 - lbs. - Cart with equipment on it

Stepping - 0-25 - % of time - In and out of vehicles, climb up and down stairs

Balancing - 0-25 - % of time - Climb up and down stairs

Stooping - 50-75 - % of time - Filing in lower cabinet drawers

Kneeling - 50-75 - % of time - Filing in lower cabinet drawers

Crouching - 50-75 - % of time - Filing in lower cabinet drawers

Crawling - 0 - % of time

Reaching - 25-50 - % of time - Office supplies on shelves or in cabinets, phone, desk drawers

Handling - 25-50 - % of time - Carrying mail, files, operating equipment

Speaking - Communicating with customers, vendors and other associates, answering telephones, questioning billings

Hearing - Communicating with customers, vendors and other associates, answering telephone, questioning billings

Seeing - Filing

Depth Perception - Stocking office supplies, using copier

Color Vision - Color coded filing

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this position.

Equal Employment Opportunity

AWC is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, disability, or any other protected class with respect to employment opportunities.