Jira Service Management Lead | ITSM & Automation Specialist
Kalepa Insurance Services, LLC
Core Specialty is seeking an experienced JIRA Administrator focusing on Jira Service Management (JSM) to support and enhance ITSM processes. You will configure workflows, automate rules, and optimize queues, portals, and knowledge bases. Collaboration with IT and business teams to automate service workflows is required. The role includes implementing SLAs, reporting, and providing Tier 2/3 support, training users, and ensuring secure access control. #J-18808-Ljbffr Kalepa Insurance Services, LLC
Vacancy posted 4 days ago
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