Universal Banker - Float - Anne Arundel & SMD

Job Overview Universal Bankers will be required to travel to multiple branches as assigned by the Area Leader and/or Branch Leader. Provide timely and efficient completion of client transactions while maintaining accurate records and proper handling of all monies, delivering superior quality service, and cross‑trained to support sales and service activities as needed. Responsibilities Provides a distinctive client experience to ensure a consistent service level by engaging clients with a smile, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs. Performs more complex transactions with assistance as necessary. Educates clients on digital, self‑service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience. Supports team by making client servicing calls, presenting client offers, identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist. Participates fully in all components of the established Truist Retail Community Bank Leadership Routines. Commits to advancing knowledge to better serve clients by completing applicable training classes and web‑based learning. Adheres to internal controls, operational procedures, and risk management policies, staying informed of all changes in policies and procedures to ensure compliance with current guidelines. Serves as point of contact for account maintenance, problem resolution, identifying solutions and services and referring the client to the appropriate teammate. Required Qualifications High school diploma or equivalent education. Proven and consistent proficiency in teller or cash handling or client service skills. Good interpersonal and communication skills, including a desire to interact with clients and prospects. Ability to use office equipment and perform basic mathematical functions. Willing and able to follow written and verbal instructions and work under established guidelines. Demonstrated ability to deliver excellent client service and provide team support. Availability to work Saturdays and/or extended hours. Preferred Qualifications Demonstrated ability to uncover referral opportunities. Knowledge of advanced or complex branch transactions. Demonstrated ability to handle multiple priorities under time constraints. General understanding of bank operations, policies, and procedures. Compensation Annual base salary $45,760‑$54,500. Additional incentive pay is not available. Benefits All regular teammates working 20 hours or more per week are eligible for benefits, which include medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preference savings accounts and a 401(k) plan. Employees receive at least 10 days of vacation, 10 sick days, and paid holidays. Further details on Truist benefits are available on the Benefits site. Equal Opportunity Employment Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law. I-Verify and right to work. #J-18808-Ljbffr Crump Life Insurance Svcs Inc