Call Center Optimization Lead
VDart
VDart is seeking a skilled professional based in Frisco, Texas, with expertise in Lean Six Sigma principles and project management for improving customer service and call center operations. The role involves identifying pain points in customer and agent experiences and implementing continuous process improvements. The ideal candidate will have 3+ years of experience in relevant fields, strong analytical and communication skills, and the ability to lead initiatives in a fast-paced environment. Collaborative teamwork and independence are key traits for success in this role. #J-18808-Ljbffr VDart
Vacancy posted 11 hours ago
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