Sr. UX Researcher

HonorVet Technologies is a veteran-owned IT staffing firm, ISO 9001 and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn't a tagline - it's the way we work. We don't forward resumes and hope for the best. We take the time to understand where a professional like you is headed and only reach out when we genuinely believe there's a fit worth exploring.


Job Title: Sr. UX Researcher
Location: Santa Clara, CA/ Kirkland, WA
Work Type: Hybrid


Job Overview:
We are seeking a Senior UX Researcher to plan, lead, and execute research to understand the context and needs of employees through qualitative and/or quantitative methodologies, from discovery to implementation. This role works collaboratively within a cross-functional team of designers, integrating research findings into the product definition and design phases, and communicates findings through presentations, charts, and visuals.


Key Responsibilities:
• Plan, lead, and execute research to understand employee context and needs through qualitative and/or quantitative methodologies, from discovery to implementation
• Collaborate within a cross-functional team of designers to integrate research findings into product definition and design phases
• Communicate research findings through artifacts such as presentations, charts, and visuals


Must-Have Skills (Non-Negotiable):
• At least 5 years of experience leading and conducting research projects on web-based and mobile apps using methodologies such as user interviews, usability testing, information architecture, surveys, concept testing, data analysis, statistics, and benchmarking
• Excellent written, verbal, and presentation skills
• Extensive experience as a storyteller, able to explain complex topics clearly for all stakeholders
• Ability to thrive in highly technical and complex environments while managing uncertainty
• Positive, problem-solving attitude with the ability to work proactively, resourcefully, and with minimal supervision
• Experience with tools including User Testing, Qualtrics, and Optimal Workshop


Nice-to-Have / Trainable Skills:
• Experience with knowledge management tools such as Dovetail