Multibase(TM) Technical Service & Development (TS&D) Specialist
Du Pont
- Multibase(TM) Technical Service & Development (TS&D) Specialist직무 유형 경력Postal Code 44321 Copley, Ohio직무 ID 249115W카테고리 과학 및 혁신**게시일** 05/19/20262개 지역에서 채용 중인 직무* Copley, Ohio, United States of America* Auburn Hills, Michigan, United States of America지금 지원듀폰은 필수적인 혁신을 통해 전 세계가 번영할 수 있도록 이바지하는 것을 목표로 삼고 있습니다. 우리는 중요한 사안을 해결하고자 노력합니다. 예를 들어 지구상 10억 명이 넘는 인구에게 깨끗한 물을 공급하거나, 스마트폰에서 전기차에 이르는 일상적인 기술 장치에 필수적인 소재를 생산하고, 전 세계 근로자를 보호하는 것 등이 우리가 생각하는 중요한 사안입니다. 세계 최고의 인재들이 듀폰을 직장으로 선택하는 수많은 이유를 알아보세요. 듀폰에 입사해야 하는 이유 | 듀폰 채용 are seeking a Technical Service & Development (TS&D) Specialist to support the MultibaseTM product line. This role provides technical expertise to customers across product development and application, processing methods, testing to industry standards, and troubleshooting. The TS&D Specialist also contributes to product improvements, competitive positioning of existing offerings, and new product development initiatives. As a key technical resource, this individual partners closely with regional business teams and collaborates with global technical, manufacturing, sales, and marketing teams, as well as distributors, customers, and strategic partners.MULTIBASETM is a leading player in thermoplastics, with a global presence across the US, Europe, and Asia. For over 40 years, we have developed innovative materials tailored to meet the needs of our customers. We operate with advanced industrial capabilities and serve a diverse range of markets, including automotive, construction, electronics, cable, and packaging. Customer satisfaction, employee safety, and environmental stewardship are core to our operation. We are certified to ISO 9001 and 14001 standards and actively participate in the global OCS (Operation Clean Sweep) program. This role has a preferred location at our Copley, OH site. Remote applicants in the Detroit, MI area will be strongly considered.Key ResponsibilitiesTechnical Support: Offers technical support and exceptional customer service to clients by addressing inquiries and efficiently resolving issues.Provide customer technical support on the product range and coordinate generation of technical data necessary to qualify the product for customers and targeted applications with a goal of gaining customer approval.Develop and provide product training and assist with product literature.Customer Engagement: Communicate effectively with customers to gather feedback, fully understand their needs, and provide customized solutions.Act as a product representative for our customers. Attend meetings, provide presentations, sometimes on the customer site.Follow the qualification, at the customers, and ensure the conformity of our products to the industry standards.Documentation Maintenance:Maintain precise documentation of test results, procedures, and customer interactions to ensure traceability and compliance. Document results in the required customer format.Conduct analytical, experimental, investigative, and other fact-finding work to support the customer.Provide scientific understanding of the observed phenomena, over composition, process, and performance relationship.Troubleshooting & Quality Management:Develop and implement strategic approaches for troubleshooting quality issues related to product performance and application.Collaboration:Active member of project team. Participate in the global technical network and ensure knowledge transfer.Contribute to the site programs (such as safety and quality). Adherence to product stewardship is required.Industry Knowledge:Develop and demonstrate professional expertise and experience acquired through the writing of internal technical reports, active participation in seminars, publication of articles in the specialized press and presentations at relevant technical conferences.Stay up to date with industry trends, standards, and regulations to maintain expertise in thermoplastics technologiesQualifications:B.S. degree in Chemical Engineering, Plastics Engineering, Polymer Engineering, or a related fieldStrong knowledge of thermoplastic processes, including compounding, injection molding, and extrusion techniques, with a solid understanding of polymer materials, formulations, and organic and silicone compoundsDemonstrated experience in a TS&D role and/or customer-facing roleProven experience in thermoplastic compounding, from formulation to manufacturingStrong communication and interpersonal skills, with fluency in written and spoken English5+ years of relevant experience in product development and application, processing techniques, testing against industry standards, and problem solving for both customers and internal teamsExcellent project management and organizational skills, with the ability to develop work plans, prioritize effectively, and meet deadlinesAbility to collaborate cross-functionally to achieve customer and business objectivesProficiency in Microsoft Office and experienced with IT tools such as SAPWillingness to travel to up to 40% to support business needs and customer engagement
- J-18808-Ljbffr DuPont
Vacancy posted 1 day ago
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