Data Support Specialist

Viking Range LLC

Greenwood, MS

Job Description
Job Description
Description:
We are seeking a Database Support Specialist to provide technical support and maintenance for our desktop database infrastructure. The ideal candidate will combine hands-on desktop support experience with database management expertise, specifically in Microsoft Access and/or SQL environments. You'll bridge the gap between our end users and database administrators, ensuring smooth database operations and user productivity.
Key Responsibilities
Provide first and second-level technical support for desktop and database-related issues
Manage and maintain Microsoft Access databases, including troubleshooting and optimization
Write, modify, and optimize Access/SQL queries for reporting and data retrieval
Configure and troubleshoot ODBC connections between applications and data sources
Assist users with Access form design, macro creation, and data management
Document issues, resolutions, and create knowledge base articles
Perform regular database maintenance, and integrity checks
Collaborate with IT and business teams to understand data requirements
Train end-users on database tools and best practices
Monitor database performance and identify optimization opportunities
Requirements:
3+ years of desktop IT support experience
Proficiency in Microsoft Access (form/report design, queries, macros)
Working knowledge of Access/SQL
Understanding of database fundamentals (tables, relationships, data types, indexing)
Strong troubleshooting and problem-solving skills
Excellent communication and documentation abilities
Windows operating system knowledge
High School diploma or equivalent; associate's degree preferred
Preferred Qualifications
ODBC connection configuration and troubleshooting experience
Experience with SQL Server, MySQL, or other relational databases
Knowledge of ETL processes or data migration
Microsoft certifications (Access, SQL, or IT Support)
Experience with data visualization tools
Familiarity with IT ticketing systems

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Vacancy posted 3 days ago

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