Transportation Specialist (Charlotte)

Job Summary:

The Transportation Specialist supports daily transportation and logistics operations by coordinating inbound and outbound freight, monitoring carrier performance, and ensuring timely delivery of merchandise to retail stores and e-commerce customers.

This role serves as a key liaison between distribution centers, carriers, and internal partners to maintain efficient, cost-effective, and compliant transportation processes.

Essential Duties and Responsibilities:

• Schedule and coordinate inbound and outbound shipments
• Communicate with carriers to confirm pickup and delivery appointments
• Monitor shipment status and proactively address delays or service issues
• Ensure accurate routing and documentation for store and e-commerce deliveries
• Support peak season shipping and special logistics projects

Carrier & Freight Management

• Track carrier performance, on-time delivery, and freight costs
• Assist with freight claims for damaged or lost shipments
• Maintain strong working relationships with transportation providers
• Review freight invoices for accuracy and resolve discrepancies
• Support rate analysis and cost-control initiatives

Documentation & Systems

• Prepare and verify bills of lading, shipping manifests, and freight documentation
• Utilize transportation management systems (TMS), warehouse management systems (WMS), and reporting tools
• Maintain accurate shipment records and performance reports

Other Responsibilities:

• Serve as point of contact for stores and internal teams regarding shipment status

• Investigate and resolve delivery discrepancies
• Communicate operational updates to leadership
• Collaborate with distribution and inventory teams to align shipping priorities

Qualifications:

• High school diploma or GED required
• 1–3 years of transportation, logistics, or distribution experience

Skills and Abilities Required:

• Experience with transportation management systems
• Knowledge of DOT and freight regulations
• Experience in retail or apparel distribution
• Strong organizational and problem-solving skills
• Proficiency in Microsoft Office (Excel, Outlook)
• Ability to manage multiple priorities in a fast-paced environment
• Familiarity with freight auditing or carrier performance tracking
• Ability to lift up to 50 lbs
• Ability to stand, walk, bend, and perform repetitive motions throughout shift