Senior Director of Revenue Cycle Management

We are seeking an experienced Director of Revenue Cycle Management to lead and optimize the full revenue cycle function for a growing healthcare organization. This individual will be responsible for driving operational performance across billing, collections, accounts receivable, denials, reimbursement, and related revenue cycle activities.

The ideal candidate is a hands-on leader with strong healthcare revenue cycle expertise, a track record of improving financial and operational metrics, and the ability to build, develop, and lead high-performing teams.

Responsibilities

• Provide strategic and operational leadership for the end-to-end revenue cycle process, including billing, collections, cash posting, accounts receivable, denials, appeals, and reimbursement
• Develop and execute initiatives to improve cash flow, reduce A/R days, increase collection rates, and minimize denials and bad debt
• Monitor key revenue cycle KPIs and identify opportunities to improve efficiency and financial performance
• Analyze payer trends, reimbursement issues, aging reports, denial patterns, and other revenue cycle data
• Establish and maintain policies, procedures, controls, and best practices across revenue cycle operations
• Partner with Finance, Accounting, Operations, Clinical Leadership, and other departments to resolve revenue and reimbursement issues
• Oversee payer-related issues and ensure timely resolution of underpayments, denials, and outstanding claims
• Lead, mentor, and develop revenue cycle managers and staff while establishing clear performance expectations
• Identify opportunities for process improvement, automation, and enhanced use of revenue cycle technology
• Ensure compliance with applicable healthcare regulations, payer requirements, and internal policies
• Support budgeting, forecasting, and reporting related to revenue cycle performance
• Manage relationships with third-party vendors and outsourced revenue cycle partners as applicable

Qualifications

• Bachelor’s degree in Business, Finance, Healthcare Administration, Accounting, or a related field
• 7+ years of progressive healthcare revenue cycle experience, including leadership experience
• Strong understanding of healthcare billing, reimbursement, collections, denials management, and accounts receivable
• Demonstrated success improving revenue cycle KPIs and implementing process improvements
• Strong analytical skills with the ability to interpret financial and operational data
• Experience managing and developing revenue cycle teams
• Excellent communication and cross-functional leadership skills
• Strong knowledge of healthcare reimbursement practices and payer requirements
• Experience with revenue cycle management systems, practice management systems, and/or healthcare ERP platforms