Electronics Operations Lead
$83.3k - $125kFull-time
ABB Inc
At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to:
Supervisor Operations 2__ Supervises a team of service engineers and service technicians and contributes to execution of the service strategy and service growth by focusing on delivering timely, high-quality, cost-effective service offerings, solutions, and projects (e.g., field service, repair) to customers. Responsibilities:
Supervisor Operations 2__ Supervises a team of service engineers and service technicians and contributes to execution of the service strategy and service growth by focusing on delivering timely, high-quality, cost-effective service offerings, solutions, and projects (e.g., field service, repair) to customers. Responsibilities:
- Executes comprehensive testing and validation protocols on workshop products, systems, and components with a focus on quality and accuracy.
- Acts with sense of urgency and care, balancing technical excellence with business delivery timelines.
- Monitors and optimizes test schedules, resource allocation, and workload distribution to meet critical delivery targets while maintaining quality standards.
- Collaborates with workshop engineers to identify testing bottlenecks and drives process improvements that reduce cycle time and cost.
- Interprets technical specifications, test procedures, and quality documentation to ensure testing accuracy and compliance with customer requirements.
- Ensures all documentation is completed accurately, timely, and in full compliance with internal systems and external customer requirements.
- Manages test equipment inventory, calibration, and maintenance to ensure optimal tool availability and operational cost control.
- Identifies quality issues, root causes, and solutions proactively, communicating recommendations to drive continuous service productivity improvements.
- Bachelor's degree with 8+ years of experience required; OR Associate's degree with 10+ years of experience required; OR HS Diploma with 12+ years of experience required.
- Practical experience in manufacturing, repair, and customer service within an industrial environment.
- Electronic engineering background, and able to troubleshoot to the component level is a must.
- Experience with Paper, Chemical, Power, or Aerospace industries.
- Must have great attention to detail, with strong problem-solving skills and methods.
- Need a great collaborator that is self-directed but able to work within a team environment.
- Business-oriented and highly organized.
- Must be able to work from Westerville, OH (Columbus area) without need for company relocation.
- Up to 10% travel, including international
- Must be a US Citizen.
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D - 100% employee paid up to maximums
- Short Term Disability - up to 26 weeks - Company paid
- Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
- Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
- Parental Leave - up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
Vacancy posted 29 days ago
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