Senior Supportability Engineer [Remote]

Job Description:

The Opportunity - UK Remote

At Leonardo, we have an excellent opportunity for a Senior Supportability Engineer to join our team within the Customer Support and Service Solutions (CS3) line of business. The team you will be joining form part of a multi discipline engineering team responsible for the Through-Life Services (TLS), which will shape the service and product solution for Tempest, the next-generation combat aircraft.

_ This team benefits from the flexibility to work fully remotely with an adhoc requirement for UK and International travel on occasion, subject to business needs. _

TLS consists of everything needed to keep the systems operating effectively throughout life. This project aims to develop a capable, cost effective and sustainable solution, by seeking to influence the early design of the equipment, as well as provide the through-life solution framework. This includes all of the Integrated Logistics Support (ILS), solution management, continuous improvement, equipment upgrades, spares, repairs, training, supportability, failure prediction, equipment health status monitoring, support solution architecture, knowledge and information management.

Supportability Engineers are involved at all stages of a GCAP/FCAS programme, from Bid, to Development, to Production then Customer Support and eventually disposal. We draw engineers from many different disciplines in addition to Supportability, such as Electronic and Systems Engineering. We are looking for someone who enjoys working at the conceptual phase, transitioning to the Design and Development phase of the programme.

We will give you the environment to develop your existing technical skills, helping us to deliver world leading Through Life Support Service. We are a diverse mix of Engineers and Technical Specialists who bring together a wealth of experience and expertise to collaborate, innovate and deliver world-class solutions.

What you will do as a Senior Supportability Engineer:

• Engage with key stakeholders for the TLS element of the programme, in order to establish and mature any supportability related needs, including their impact on the programme and the solution(s)
• Establish, capture and maintain supportability related requirements for the TLS services, including those that will impact suppliers, partners and internal product, repair and service development teams
• Develop the concept and design for the through life support solution, taking input from the product design teams, as well as the other functional subject matter experts (including systems, obsolescence and data)
• Produce evidence to demonstrate compliance with supportability related requirements Using a variety of analytical techniques and procedures to perform RM&T analysis on integrated systems.
• Work with the support solution modelling team to evaluate both product and service designs from a supportability perspective, performing trade-off studies and feeding results back in
• Conduct analysis of historic in-service data from similar platforms to identify areas for future improvement, as well as to inform projections and forecasts, presenting key findings and recommendations to relevant stakeholders
• Provide experience in support of customer and user engagement and producing product roadmaps, supportability plans, processes and formal documentation as required
• Network across other Leonardo lines of business and actively identifying opportunities for sharing/adopting best practice(in terms of processes, tools or ways of working
• Participate in continuous improvement activities
• Escalate emerging issues and levels of risk and helping define opportunities and risk mitigation options
• Mentor, coach and develop more junior members of the team in order to develop overall capability

We would like to hear from you if you have a combination of the following:

• An understanding of Supportability Engineering principles and standards and how they should be applied across the engineering lifecycle
• Experience of gathering, analysing and drawing insights from data from a variety of sources and formats
• Experience of working with different stakeholders to elicit and trade-off competing needs to ensure that the optimum solution is created for through-life requirements
• Experience of deriving and managing requirements, including use of associated toolsets
• Experience of support solution or through life cost modelling
• Ability to work collaboratively with internal and external stakeholders from a wide range of organisations, disciplines, backgrounds and levels of seniority
• Self-motivated with an aptitude for problem solving and driving difficult issues to conclusion
• Excellent verbal and written communication skills, including experience of creating formal documentation and presentations
• Strong interpersonal and collaboration skills, with an ability to influence and adapt according to changing demands

Intrinsic Factors:

• This role could be based on any of our UK sites, with the ability to use Custom (Hybrid) working to balance on and off-site working
• As CS3 is a geographically dispersed line of business, the role is likely to include travel within the UK, and potentially abroad, to support team and customer meetings. In some cases you will also be expected to stay overnight as part of this travel

Security Clearance

You must be eligible for full security clearance. For more information and guidance please visit :

Life at Leonardo

With a company funded benefits package, a commitment to learning and development, and a flexible approach to working hours focused on the needs of both our employees and customers, a career with Leonardo has never offered as many opportunities or been more accessible to as many people.

• Flexible Working: Flexible hours with hybrid working options. For part time opportunities, please talk to us
• Company funded flexible benefits: Access to private healthcare, dental schemes, Workplace ISA, Go Green Car Scheme, technology and lifestyle options (£500 annual allowance)
• Holidays: 25 days plus bank holidays, option to buy/sell leave and to accrue up to 12 additional flexi leave days per year
• Pension: Award winning pension scheme (up to 15% employer contribution)
• Wellbeing:  Employee Assistance Programme with access to free mental health support, financial wellbeing support and network groups to demonstrate our ongoing commitment to diversity & inclusion (Enable, Pride, Equalise, Reservists, Carers)
• Lifestyle:  Discounted Gym membership, Cycle to work scheme
• Training: Free access to more than 4000 online courses via Coursera
• Referral Incentive: You can earn a reward for successfully referring a friend or family member
• Bonus: Scheme in place for all employees at management level and below

For a full list of our Company benefits please visit our website.

Leonardo is a global high-tech company and one of the key players in Aerospace, Defence and Security. Headquartered in Italy, Leonardo has over 45,000 employees, of which 8,000 are based at 8 sites throughout the UK.

At Leonardo UK, we believe that a diverse and inclusive work environment unlocks our people’s full potential and drives innovation and creativity. We work hard to offer a welcoming, accessible and inclusive place to work for all of our people, creating a culture where everyone can thrive, feel safe and have a sense of belonging and connection.

This is a great opportunity to bring your talents and form an integral part of Leonardo’s future. We can help you develop your skills and offer great opportunities to develop and grow, so why not join us.

Primary Location:

GB - Bristol - Coldharbour Lane

Additional Locations:

GB - Basildon, GB - Bristol Building, GB - Edinburgh, GB - Luton - Cap. Green 300, GB - Newcastle, GB - Southampton

Contract Type:

Hybrid Working:

Hybrid