Supervisor, Credit & Collections (USABlueBook) Waukegan, IL
$64.4k - $94.3kHD Supply Management, LLC
Work Schedule: 8:30am - 5:00pm Monday-Thursday (In-Office) Friday (Remote) Preferred Qualifications
- Experience in credit, collections, accounts receivable, customer account management, or a related finance function.
- Prior supervisory, team lead, coaching, or training experience preferred.
- Strong understanding of AR aging, collection practices, credit risk evaluation, - payment follow-up, dispute resolution, and account documentation.
- Strong communication, problem-solving, customer service, and cross-functional collaboration skills.
- Proficiency with ERP systems, Excel, reporting tools, and other technology used to manage credit and collection activity.
- Must reside in or near Waukegan, IL
- Reviews and approves credit applications.
- Prepares credit reports as directed.
- Persuades customers to pay amount due on credit account, damage claim, or non-payable check, or negotiate extension of credit.
- Reports status of accounts and contracts regularly.
- Prepares legal documents as needed.
- Interviews, selects and trains staff.
- Ensures associates have the tools and training necessary to do the job.
- Performs other duties as assigned.
- Experience provides solutions.
- Ensures that work is performed consistently with company policies and procedures.
- Leads a group or team of support, craft, or lower level professional associates.
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
- No travel required.
- Medical (with Prescription drug coverage), dental, and vision plans
- Health care and Dependent Care FSA (as applicable)
- 401(K) with company match
- Paid Holiday, Vacation, Personal Time, and Wellness Day
- Paid Sick Time
- Life and Accidental Death & Dismemberment Insurance
- Short and Long-term Disability Insurance
- Critical Illness Insurance
- Accident Insurance
- Whole Life insurance
- Commuter Benefits
- Tuition Reimbursement
- Employee Assistance Program
- Adoption and Surrogacy Assistance
Vacancy posted 2 days ago
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